3LikesTekin RX8 1/8 Scale Brushless ESC Thread
05-01-2010, 11:19 PM
#7576
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
05-02-2010, 06:00 AM
#7577
just with an extra cell, also is a little bit lighter than the 5S Lipo.
05-02-2010, 07:40 AM
#7578
There is nothing smoother than the tekin system, but I don't know of that is as important to me at the moment.
05-02-2010, 08:21 AM
#7579
Tech Fanatic
iTrader: (5)
The website states to e-mail, that's what I did. If calling in gets a quicker response, then a statement about that on the website could be put to good
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
I understand the frustration but this is still new territory for rc, good luck.
05-02-2010, 08:45 AM
#7580
Seems to be quite a few failure's still..... I was planning on getting a RX8 but now I just may wait. What has been the turn around for getting these back? How much does it cost to send them back to Tekin? Guess that depends on which service you use.
05-02-2010, 09:08 AM
#7581
as for the system being fixed not sure maybe maybe not only time will tell
turn around time is usually very good seems like they get it shipped within 1-2 days from receiving about 1 3/4 -2 weeks round trip
as of now they have been doing repairs at no cost if they are out of the warranty you just pay to ship it to them and they pay the return shipping
overall there customer service is great if the bugs get or are worked out then i can say its the system to get and the company to deal with
05-02-2010, 09:58 AM
#7582
Tech Regular
iTrader: (62)
The website states to e-mail, that's what I did. If calling in gets a quicker response, then a statement about that on the website could be put to good
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
:e ek:
05-02-2010, 12:02 PM
#7583
The website states to e-mail, that's what I did. If calling in gets a quicker response, then a statement about that on the website could be put to good
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
use.
I'm sorry, but I work a lot and am usually too busy to call during your business
hours so using the e-mail thing actually works better for me. The fact that it
takes 2-3 days just to get a return authorization number via e-mail though, I
felt was unacceptable. That's all.
I have been a huge local supporter of Tekin products and while most in my
area are running from Tekin products, I push their use. Having TWO esc's
go down in less than one day, and it being a week before the regional annual
points race series has its first race of the year, can tend to kinda tick a guy off, no? I spent $600 on esc's and motors. Thats a drop in the bucket to some but I don't have the extra cash to continually through money at esc's.
8th buggy using leading technology? Yes. As far as I see it though, I'm sick of being scared to drive this 8th scale with all of the money sunk into because the esc might die. That, sucks, period. Sorry for stating my opinion. My RX8's will be on their way to Tekin, first thing Monday morning.
05-02-2010, 12:07 PM
#7584
Tech Master
iTrader: (12)
I'm not really sure what to say about this...Sorry for being busy? Seriously, I do the best I can at answering e-mails as quickly as possible, plus taking care of the service department and other various jobs I get. E-mail most other companies and you'll get the same varied response time, I can only do so much in a day.
05-02-2010, 12:10 PM
#7585
I do what I can, which is more than 8hrs a day most of the time and that goes for everyone else here. I just think people's expectations on time is a little skewed these days. I wish I could answer all the e-mails and phone calls same day.
the rotor is spinning freely. At least I know the bearings are good. Lol... The shaft spins like a minute straight! Geez... And I haven't raced in months...
05-02-2010, 01:49 PM
#7587
Tech Regular
iTrader: (62)
I'm not really sure what to say about this...Sorry for being busy? Seriously, I do the best I can at answering e-mails as quickly as possible, plus taking care of the service department and other various jobs I get. E-mail most other companies and you'll get the same varied response time, I can only do so much in a day.
05-02-2010, 03:48 PM
#7588
TY busts his ass all day long. The amount of "service" or "tech" questions via email can be obsurd at times. Anything from a service request for an RA# to what pinion gear to run on my %^&))W car, yes no motor listed, no battery used info,etc etc.
Each email can take a few minutes, some only a few seconds to read. Either way though they all get answered.
Ty also is one of our major testers at Tekin. SO there are times where he's on the track for hours at a time.
There are times where even the phone system is overloaded with calls. Each day is different.
Bottom line is that we're here to help as best we can. Giving out an honest answer may not be to your liking, but at least it was honest.
Each email can take a few minutes, some only a few seconds to read. Either way though they all get answered.
Ty also is one of our major testers at Tekin. SO there are times where he's on the track for hours at a time.
There are times where even the phone system is overloaded with calls. Each day is different.
Bottom line is that we're here to help as best we can. Giving out an honest answer may not be to your liking, but at least it was honest.
05-02-2010, 04:22 PM
#7589
Are there any real advantages of getting the Tekin esc over the Monster Mamba? The Tekin is a fair bit more expensive, and by the sounds of it all the kinks havent quite been worked out, whereas most of them have in the Monster. Correct me if i'm wrong?
