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Old 04-01-2005 | 02:39 PM
  #586  
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sure do. and I am using it now. I guess my point is that I am still out $159. I mean I paied full retail to get nothing. no improvement, i still have to wait for freqency clips.

You guys are all correct I am bashing them. And I do accoplish something. The thousands of people that read this board will see this and hopefully will look at the technology with a grain of salt before they purchase and recognize that maybe they will be in the same boat as me.

I am not asking you guys for charity, but when I said to send me $159. that is what horizon has said to all of us as consumber. Even if you are saying that some work and some don't, they are saying send me $159 and it is a lottery of what will and what won't work.

You guys are right about one thing. We have spend too much time in this thread and wasted some people time as far as believes and theory and integrity. What should be the focus is:

the product is new
the product has bug
the product does work for many
the product does not work for some
some can be fix.
some can not and will need to be replaced.
When that will happen is anyone's guess.

I will continue to tell my tale until i get my unit back working. so that others will not have to be stiffed. $159 is nothing to most of us, but some of us, that is a lot and some actually have to save either birthday wishes or part time jobs to have fun in this hobby and this would be tragic if the person that purchase this was infact someone that had a limited resource and get the treatment that I have gotten from horizon.

Internet thread are here to dispuse news and to give the good and bad of things. It is the most honest place to get information about product. This board is not owned by horizon and does not filter information, so that everyone's experience good or bad is heard.
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Old 04-01-2005 | 02:53 PM
  #587  
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Originally posted by DerekB
I think I may have missed part of your story. Horizon hasn't offered to upgrade the software to the latest version or fix the bind button? Cause everybody I see that has sent it back in to be fix or repair has gotten it done.

FYI, you can't lemon a car when you first buy it and the process is much more complicated than you make it sound. And most of the time you still pay for the time you had it.

If you had an issue and Horizon hasn't made an attmept to replace the product I'd be very surprised.

There are several cars and thing I've seen that break more than they should in the beginning and it takes a few tweaks to get it right. I can say that the first XRAY TC that came out was far from the product it is now. It looked pretty but didn't work. TC3, broke arms, HPI blah blah blah..

Half the problem with the internet is that the few people that have problems blow it out of proportion sometimes.

I'm sorry you had a problem, but I really think that you skipped a few steps in the process. If you're not happy with the product the place you bought it from should be the one you go to. They have more leverage and can get things done better than an irrate customer can.
I don't actually think it is a bind problem, because the transmitter and transciever actually did the bind correctly as the book said. I purchased it from horizon because I had it on backorder as soon as they were taking orders for them. I did call them the monday after and talked to the people there and they said if the product has not been installed, they will take a return, but if it has been installed then I can only send it back from repair. I did run the car before I actually installed it and just running around it was OKbut you know how that goes. I only slowly took it around the entire track at less then 1/4 throttle since the transciver was not mounted, no glitching and no loss of signal. so I descided to install it. Once installed I put it on the track and that is when I notice the problem. I ran one lap at maybe half throttle and it ran ok, so i started to run some practice laps. The transciever seam to loose signal when the car transitioned from high speed straight to high speed sweeper. I was running a digital servo and a keyence esc, so I had a cap installed. and on recommendation of several people I set the failsafe mode to neutral. so the car just coasted. But it happen to be in the middle of a high speed sweeper. Anyways I asked the horizon rep how long that woudl take. He said repair within the week and then shipping. but replacements, we on backorder and not sure when they will have them to ship. But he could not refund my money.

that is where my beef is.

by the way lemoning a car is hard if you don't have the support infrastructure. But I actually worked with the dealer and BMW North America on my problems. You are right it take quite a bit of time, but they make sure you know where you stand on a timely basis. it was nevery "sorry we are working on it." I was more then happy to provide them with what ever they asked for. I even had oils samples analyzed at an independant lab and sent to germany for their engineers to look at. All this at my cost.

The whole issue is not if there is a problem, but how is it going to be taken care of when there is.

Last edited by theisgroup; 04-01-2005 at 02:58 PM.
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Old 04-01-2005 | 03:10 PM
  #588  
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Mine is on the way for my 3PK.I can't wait!
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Old 04-01-2005 | 03:19 PM
  #589  
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WOW, I can't believe this thread.

I finaly recieved mine. JR R1. I ordered it in november. I am very happy with the results I have seen with the other drivers using theirs on other radios. Any how, I will make up my own mind as to its reliability, and its good or bad qualities.

I hope to have my own opinion next week

Kevin
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Old 04-01-2005 | 03:20 PM
  #590  
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good luck. I have seen that if the system works for you, that the antenna can be trimmed. The ones that are working at our track are no longer running an external antenna they find a way to string it inside the body. Also alot of the guys still use the transmitter antenna for balance. I guess the radios we have were all may to balance in our hands with that 4 foot antenna sticking straight up. A couple of the guys run without, but it just looks funny. the few futaba guys that we have only 2 have the system since they started shipping the futaba unit. They have practiced wtih it and have had no problems with theirs. This is in an indoor track with a wifi network 11/a/b/g and flour. lights.

On a side note I have not heard of too many using the system in a gas car. I know there are a few on this thread. And the only thing I have heard is that it does not like a lot of vibrations. We have our first guy running it in his mugen this weekend. So we will see.
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Old 04-01-2005 | 03:25 PM
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So out of all this I gather that, 1) It didn't work and 2) Your upset and 3) You (understandably) blame horizon. End of story? I guess not
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Old 04-01-2005 | 03:28 PM
  #592  
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Originally posted by Seano
So out of all this I gather that, 1) It didn't work and 2) Your upset and 3) You (understandably) blame horizon. End of story? I guess not
you forgot to include I don't work either

end of story? you are correct. I will stop my bashing of horizon directly. I will provide contructive input where I can, good or bad. Isn't that why we all ready this type of thread?
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Old 04-01-2005 | 03:30 PM
  #593  
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Originally posted by theisgroup
On a side note I have not heard of too many using the system in a gas car. I know there are a few on this thread. And the only thing I have heard is that it does not like a lot of vibrations. We have our first guy running it in his mugen this weekend. So we will see.
That guy he is referring to is me. I know of some gas guys that are currently running it in 710s, 950s, 835/Impacts with M8s, and Helios radios and all are working great with no problems with vibration issues. I will be the first testing it with the Futaba system in a gas car. Wish me luck.
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Old 04-01-2005 | 03:30 PM
  #594  
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If you take the spektrum module out of the trans. and run the original module then put the spektrum back in do you have to re bind the trans to the receiver ?
Thanks.
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Old 04-01-2005 | 03:33 PM
  #595  
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no, basically the id of the transmitter module is stored in nonvolital memory
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Old 04-01-2005 | 03:34 PM
  #596  
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Originally posted by theisgroup
you forgot to include I don't work either

end of story? you are correct. I will stop my bashing of horizon directly. I will provide contructive input where I can, good or bad. Isn't that why we all ready this type of thread?
Just seemed like a lot of writing to raise those points, I understood your problem from your first post and understand your frustrations, I guess some people don't.
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Old 04-01-2005 | 03:36 PM
  #597  
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Originally posted by theisgroup
.......
On a side note I have not heard of too many using the system in a gas car. I know there are a few on this thread. And the only thing I have heard is that it does not like a lot of vibrations. We have our first guy running it in his mugen this weekend. So we will see.
There are a LOT of people using it with gas cars. I for one and a lot of people at our track. Some of the M8 users had the usual problems, some don't. Really a hit or miss scenario. Just like with any receivers, you have to isolate it from vibrations using pieces of foam. The failsafe feature is a bonus.
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Old 04-01-2005 | 03:38 PM
  #598  
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Originally posted by Seano
Just seemed like a lot of writing to raise those points, I understood your problem from your first post and understand your frustrations, I guess some people don't.
thanks man. I ready though all these post and asked all sort of question when the m8 module first came out. But at that time I was with everyone else. Basically this is just a fluke and that there are just a few people. But I did not actually hear that the problem ones were having to wait on repairs.

Now that it has happened to me, I feel for some of those m8 guys, they have been waiting at least a month longer then me.
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Old 04-01-2005 | 03:42 PM
  #599  
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Originally posted by forty6
There are a LOT of people using it with gas cars. I for one and a lot of people at our track. Some of the M8 users had the usual problems, some don't. Really a hit or miss scenario. Just like with any receivers, you have to isolate it from vibrations using pieces of foam. The failsafe feature is a bonus.
the one thing I have seen that they had not really figure out is that it work well and then the car may hit a board or the viration in a gas car gets to it, then the transciever goes into some state of confusion. The car turns, but not to full travel and the throttle is delayed in response, like he hit the throttle and then the car starts moving a second later. This happend to one guys at the track. It was electric and he usually does not tap board. He taped one, not hard, but the transciever went wacko. I was the marshal, turn the esc off and then on and all was good to go. He said this has happened only one other time and he did the same thing. just turned it off and back on.
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Old 04-01-2005 | 03:52 PM
  #600  
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I am talking about 1/8 off-road, can get more vibration than that. Tx input lags suggest that the unit needs to be updated or using one of the "bad" combo of electronics on electric cars. Nitro, on the other hand does not rely on the BEC of the esc (for it doesn't have one), therefore eliminating that variable.
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