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Originally Posted by RC*PHREAK
(Post 16110271)
what's crazy is that i asked on a facebook group about the exchange and some dude said they were seeing rotors in the "high 1700's". either the dude has a whack meter or he's just a fanboi...
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Originally Posted by STLNLST
(Post 16110360)
like it stated previously……this is my opinion and others might experience something different. I can say that this was one of the lowest rotors I have seen across my table in quite a while. It beat out the original Reds rotor from about a year ago. Trinity rotors all have the same part number etched on the shaft so they are still using previous stock in the new motors. Theres a reason why they offered standard, team, and certified. IMO my rotor was the bottom 5% of standard. They had to get rid of that stock somehow. The rotor in my team motor sent in was very high 1700.
I have other rotors to toss in when it's time to send in my certified motor, if that's not the case, just trying to forward plan. |
Originally Posted by HarryLeach
(Post 16110366)
Just for my curiosity, was your email specifically to send in your team motor? I was under the impression they were going to rebuild those by just swapping stators and moving over parts.
I have other rotors to toss in when it's time to send in my certified motor, if that's not the case, just trying to forward plan. |
Originally Posted by STLNLST
(Post 16110471)
i was under the impression that it was Certified and then everything else. If you have crap rotors I suggest you throw those in your team motors. At this point I don’t expect the Trinity line to be what it once was. I could be wrong but in the eyes of a club racer there are far too many great choices out there to choose from.
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Originally Posted by gigaplex
(Post 16110517)
I was under the impression that they were only doing the standard motors at this point, which is a total replacement. Team and certified come later and are just a stator swap, you get your original rotor back. Sounds like you got a standard motor swap.
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Received the email from Horizon to send in "non-certified" motors. So not sure if that means both the standard Slot Machines and the Team Spec Slot Machines? I believe the Team Spec motors had a 5% rotor in them? Not sure if I should just send in my Team Spec (13.5, 17.5 and 21.5) motors now or wait to send in with my certified team plus (25.5) motor?
Body of email ..... ************************************************** ************************************************** *********************************************** Dear Trinity Racer, Thank you for being a part of the Trinity Slot Machine Exchange Program. We appreciate your patience while waiting for this program to start, while we developed, tested, and started production of the Slot Machine 2. When shipping the motors, please use the included form to provide the following information in the box. Without the form, your exchange will not be completed. Full Name Shipping Address Contact Phone Number Email Address Number of Motors and Turns (Example: 1x13.5 motor, 1x17.5 motor) We ask that you only send in motors that were indicated on the Slot Machine Exchange Form previously. These motors must be in working condition to qualify for the exchange. When shipping your motors, please keep the tracking number to verify the delivery. When the motors are exchanged, you will receive a return tracking number via the email provided. Please send your motors to the following address. You will only be contacted if there are questions about your exchange. Standard warranties will apply after you receive your Slot Machine 2 motors. We are only sending this communication to the first waves of customers who have only 13.5, 17.5, 21.5, and 25.5 non-certified motors. Only send in the motors that were indicated on the Slot Machine Exchange Form. Thank you for your patience, and we look forward to seeing you at the races! -Trinity ************************************************** ************************************************** *********************************************** |
Originally Posted by TonysScrews
(Post 16111204)
Received the email from Horizon to send in "non-certified" motors. So not sure if that means both the standard Slot Machines and the Team Spec Slot Machines? I believe the Team Spec motors had a 5% rotor in them? Not sure if I should just send in my Team Spec (13.5, 17.5 and 21.5) motors now or wait to send in with my certified team plus (25.5) motor?
Body of email ..... ************************************************** ************************************************** *********************************************** Dear Trinity Racer, Thank you for being a part of the Trinity Slot Machine Exchange Program. We appreciate your patience while waiting for this program to start, while we developed, tested, and started production of the Slot Machine 2. When shipping the motors, please use the included form to provide the following information in the box. Without the form, your exchange will not be completed. Full Name Shipping Address Contact Phone Number Email Address Number of Motors and Turns (Example: 1x13.5 motor, 1x17.5 motor) We ask that you only send in motors that were indicated on the Slot Machine Exchange Form previously. These motors must be in working condition to qualify for the exchange. When shipping your motors, please keep the tracking number to verify the delivery. When the motors are exchanged, you will receive a return tracking number via the email provided. Please send your motors to the following address. You will only be contacted if there are questions about your exchange. Standard warranties will apply after you receive your Slot Machine 2 motors. We are only sending this communication to the first waves of customers who have only 13.5, 17.5, 21.5, and 25.5 non-certified motors. Only send in the motors that were indicated on the Slot Machine Exchange Form. Thank you for your patience, and we look forward to seeing you at the races! -Trinity ************************************************** ************************************************** *********************************************** |
Sent 2 Team Spec 5% versions on 6/29. They got them 7/1. Had multiple chats with customer service then with technical product specialist. Was told to send in both and they had certified replacements for me. Haven't received replacements but pretty much planned on selling them when I get them back anyways. my 2 were tuned by a very reputable builder and had TP1119 rotors and ceramic bearings along with titanium screw set. I expect to get motors that don't even come close to what they were and have switched to another company that I'm very happy with so just looking to recoup some of my money back.
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It’s pretty clear to me that non certified is everything but a certified motor. Its all up to interpretation but if this were a court case we wouldn’t have a leg to stand on as the writing clearly states “Certified”………
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Originally Posted by STLNLST
(Post 16111242)
It’s pretty clear to me that non certified is everything but a certified motor. Its all up to interpretation but if this were a court case we wouldn’t have a leg to stand on as the writing clearly states “Certified”………
Motors being exchanged must be in working order. Standard motors will be exchanged with a new ROAR-legal Slot Machine 2 motor, while Trinity Team Spec and Certified motors will be reworked with a new ROAR-legal Slot Machine 2 certified stator. Due to the vast amount of customization and specialty that the certified motors offer, we want to ensure customers will keep their custom options and performance. |
Originally Posted by gigaplex
(Post 16111341)
Here's what their website says:
Clear cut description saying what the replacement process will be. If they've changed from that without warning, you do have a leg to stand on. |
Originally Posted by gigaplex
(Post 16111341)
Here's what their website says:
Clear cut description saying what the replacement process will be. If they've changed from that without warning, you do have a leg to stand on. |
Received my email on June 27. It went to spam, just checked. The form is a little concerning because there’s not much detail they are collecting. No reference to certified motors. I would expect to get motorlyser test results with the replacement. Mine were brand new in box. I opened to get measurements from my HW motorlyser, that’s all. I sent them back in the same box.
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Originally Posted by shortcut3d
(Post 16113889)
Received my email on June 27. It went to spam, just checked. The form is a little concerning because there’s not much detail they are collecting. No reference to certified motors. I would expect to get motorlyser test results with the replacement. Mine were brand new in box. I opened to get measurements from my HW motorlyser, that’s all. I sent them back in the same box.
To note: I sent back a red rotor with one of my standard motors and they sent my red rotor back to me in a separate piece of bubble wrap. Also to note: The rotors I got in my new motors were 1700/1705 and 1680/1690, I haven't checked the 25.5, but I imagine it will be on the weaker side as well. I may do a comparison at some point between my V1 Certified 21.5 and the new V2 spec 21.5. Maybe... |
Originally Posted by trilerian
(Post 16113894)
I kept my Team and Certified motors. I will send those in when they send out the email for them.
To note: I sent back a red rotor with one of my standard motors and they sent my red rotor back to me in a separate piece of bubble wrap. Also to note: The rotors I got in my new motors were 1700/1705 and 1680/1690, I haven't checked the 25.5, but I imagine it will be on the weaker side as well. I may do a comparison at some point between my V1 Certified 21.5 and the new V2 spec 21.5. Maybe... |
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