Fukuyama Batteries
04-01-2004, 11:44 AM
#4488
Wow,
Here's a story of great customer service. I called Fukuyama last night and got the machine and didnt even leave a message, it was late. This afternoon Dan called me back asking if he could do anything for me. In my book thats beyond customer service thats a miracle. Thanks Dan
Fukuyama #1 in all areas of battery matching services
Here's a story of great customer service. I called Fukuyama last night and got the machine and didnt even leave a message, it was late. This afternoon Dan called me back asking if he could do anything for me. In my book thats beyond customer service thats a miracle. Thanks Dan
Fukuyama #1 in all areas of battery matching services
04-01-2004, 11:55 AM
#4489
Tech Apprentice
How many people work the phones at Fukuyama? I've called twice to speak to them and get the same person twice. They certainly seemed busy because the person I was dealing with had several people he was trying to take care of at once. That shows that people are very interested in their product. Will be trying these cells out for sure when they arrive. I probably will go ahead and grab a tray to use, either the rayspeed or promatch. I will post when I get the batts and my reaction. Right now I have high expectations and feel they will be met with ease judging from everybody else's experiences.
Rob
Rob
04-01-2004, 12:13 PM
#4490
Speedie - yeah, they have caller ID and return calls. I called Dan once on my nextel, he didn't know what that number was and called me back. 
Isn't that great. Customer service at its best.
Dimples, just a few people work at Fukuyama HQ's. Stephen answers most of the calls and places orders he also works the cells on the Turbo matcher. Dan also answers a lot of the calls, mostly if my number pops up, he always answers if he's not on the phone already. Busy guys over there.
Isn't that great. Customer service at its best. Dimples, just a few people work at Fukuyama HQ's. Stephen answers most of the calls and places orders he also works the cells on the Turbo matcher. Dan also answers a lot of the calls, mostly if my number pops up, he always answers if he's not on the phone already. Busy guys over there.
04-01-2004, 01:15 PM
#4491
Originally posted by John Fontaine
Speedie - yeah, they have caller ID and return calls. I called Dan once on my nextel, he didn't know what that number was and called me back. Isn't that great. Customer service at its best.
Speedie - yeah, they have caller ID and return calls. I called Dan once on my nextel, he didn't know what that number was and called me back.
Isn't that great. Customer service at its best.
04-01-2004, 03:14 PM
#4492
How is everybody doing? Not bad here. Missed the Nats this year. Did any of you Fuku driver's go? How did you do?
Daniel,
I sent you an e-mail the other day. Did you get it? Give me a jingle next week or something......
Daniel,
I sent you an e-mail the other day. Did you get it? Give me a jingle next week or something......
04-01-2004, 03:16 PM
#4493
Since I can't get them in Canada, I ordered a few packs from the US (headquarters?) Can't wait to try them out!
04-01-2004, 09:03 PM
#4494
Tech Addict
Shippin
If i am not incorrect, you guys are located in C.A. Since in am also located in C.A (SF)- is the shipin still $8 for ground shippin!??
04-02-2004, 05:05 AM
#4496
Re: Shippin
Originally posted by Techart27
If i am not incorrect, you guys are located in C.A. Since in am also located in C.A (SF)- is the shipin still $8 for ground shippin!??
If i am not incorrect, you guys are located in C.A. Since in am also located in C.A (SF)- is the shipin still $8 for ground shippin!??
I hope you place and order and you will enjoy the cells. John
04-02-2004, 08:00 AM
#4497
Can i spend that $8 for my cells to be delivered to me too??
Pretty pls !!!
Pretty pls !!!
04-02-2004, 09:59 AM
#4498
Originally posted by RBLove
How is everybody doing? Not bad here. Missed the Nats this year. Did any of you Fuku driver's go? How did you do?
Daniel,
I sent you an e-mail the other day. Did you get it? Give me a jingle next week or something......
How is everybody doing? Not bad here. Missed the Nats this year. Did any of you Fuku driver's go? How did you do?
Daniel,
I sent you an e-mail the other day. Did you get it? Give me a jingle next week or something......
Dan
04-02-2004, 10:00 AM
#4499
Originally posted by Gutter Ball
Since I can't get them in Canada, I ordered a few packs from the US (headquarters?) Can't wait to try them out!
Since I can't get them in Canada, I ordered a few packs from the US (headquarters?) Can't wait to try them out!
Dan
04-02-2004, 10:02 AM
#4500
Re: Shippin
Originally posted by Techart27
If i am not incorrect, you guys are located in C.A. Since in am also located in C.A (SF)- is the shipin still $8 for ground shippin!??
If i am not incorrect, you guys are located in C.A. Since in am also located in C.A (SF)- is the shipin still $8 for ground shippin!??
Dan