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Old 01-02-2009 | 07:57 AM
  #1081  
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Old 01-02-2009 | 08:11 AM
  #1082  
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Joe - I have been to Ed's shop during works hours thanks! Joe, your my pal but please let me answer the Ex-tech questions. Your not running our engines in 09, you running Ed's.. You are helpful in many cases but let me take it from here.. :P

Matt - that is an EB.. I havent done any 2.0 yet power boxes yet for Amain.
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Old 01-02-2009 | 08:19 AM
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Old 01-02-2009 | 08:33 AM
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Thanks Chad for clarifying that for me.



Guys I hope my question didn't spark anything bad between ya'll. I was just wondering if the box sets that Amain had in stock were done by ED or by Chad.

I have met Chad before and he is a great stand up guy. So anyone reading these posts please don't take anything as negative from him because it isn't. He is just trying to clear up a few misconstrued things about the Extech engines.....
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Old 01-02-2009 | 08:34 AM
  #1085  
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Joe -THANKS PAL!

Matt - nothing you did..
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Old 01-02-2009 | 09:05 AM
  #1086  
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Chad,
Reminder about the block and bearings.
Thanks
James
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Old 01-02-2009 | 09:45 AM
  #1087  
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shipping monday.. no pick ups today..
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Old 01-02-2009 | 11:52 AM
  #1088  
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Trinity's customer support is second to none. Chad will help you with whatever problems/questions that may arise. Don't let the haters get you down. Most of these guys just follow other people around and claim to know everything. Don't be fooled by the imitators.

I don't care what bench's you use or if the motor has been flow tested or not. I know the EB Mods never returned a single phone call or email for a team driver over a premature rod failure. The flow test sure didn't help out any then. Not sure why some of these guys even have "Trinity" in their sig's.

You can try this: Break a Go-Tech and call Ed.....then try to break an X-tech and call Chad. Tell me what happens. Not bashing Go-Tech (I'm friends with some of their drivers) but I will be the first to say that EB Mods customer support is sub-par to non-existent. Ed is a very nice guy but just doesn't offer customer support.

The X-Tech 2.0 is the shizzle. Can't wait to try the "big boy" on it.
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Old 01-02-2009 | 12:02 PM
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At the roar race in Pa this past summer I had recently purchased my Extech and was having trouble tuning. Ed from EBmods was racing at this event, and being the "Trinity Engine Man" I asked him for a few minutes of help after I had completed my first qualifer. He said sure I'll be right over where are you pitting? Well the day went by and right before my main Ed finally came over and told me to send it in after the race and left. It took him over 3 hours to stop by beleive me he was not overly busy I was fuming and watching him just sit and talk most of the time with his buddies. i got over it but now the posting on here kinda brought this back to mind, Chad Phillips and Trinity customer service and ease of contact is second to none as I have expierenced in RC in the past 15 years or so.(AE is pretty ggod as well 4 free fuel tanks just by placing emails 2 buggies 2 truggies) I am sure Ed is on top of his game when it comes to engines, but knowledge is only a small part of the total picture customer support is hugh when it gets down to it!!!!

Last edited by franklucas; 01-02-2009 at 02:26 PM.
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Old 01-02-2009 | 02:23 PM
  #1090  
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just an idea,,,start a seperate ebmods thread see how many questions ed answers on here or anywhere else ...trinity customer service is #1! and so are the guys that work there. just my opinion
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Old 01-02-2009 | 02:27 PM
  #1091  
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eb mods better stock up on o.s. carbs and con-rods if there selling them gotechsbeen round the bend with the go's there decent but there qc is pretty rough ....on a lighter note my.24 pre-run went off to powerhouse rc performance today ...cant wait to get it back ....
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Old 01-02-2009 | 02:45 PM
  #1092  
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Originally Posted by Chad Phillips
Joe - I have been to Ed's shop during works hours thanks! Joe, your my pal but please let me answer the Ex-tech questions. Your not running our engines in 09, you running Ed's.. You are helpful in many cases but let me take it from here.. :P

Matt - that is an EB.. I havent done any 2.0 yet power boxes yet for Amain.
He's not? I assumed that's why Ed kept my carb that I sent in for warranty work as opposed to sending it back to me with no explanation or reply. Figured he was keeping spares for his friends. I usually refrain from the online discussions such as this but I wouldn't do business with EB mods again and I don't care how good his motors are. I've dealt with Russell from Racefactor Industries before and he to has excellent customer service like Trinity's, so I would suspect that the EB Mods/Racefactor relationship won't last long.
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Old 01-02-2009 | 03:00 PM
  #1093  
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Frank,

First to clear a few things up. Your engine was a stock Extech that was not shimmed properly from the factory. Trinity already had the ExTech engines in stock before I signed on and all the engines that were sold before that were shim wrong from the factory. I personally went to Trinity and added .004" shims to all the remaining engines after I signed and was able to blueprint the engine and that's when I found the problem. I mention this to you at the track and that's why you would need to send it in so maybe Chad would replace it, being everyone at Trinity knew about the engines not shimmed correctly were going to be problematic.

What people don't understand is I didn't have the power to authorize a engine replacement, everything had to be cleared through Trinity. I sent reports to Chad on every engine and it was up to him as to what to do.

Here's a link to every engine or part I received with pictures and description, same pictures I emailed to Chad for review.



http://www.ebmods.com/ExTech%20Engine%20Failures.htm
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Old 01-02-2009 | 03:35 PM
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Thats fine Ed, I did not have a problem with the description or the solution you gave me. I just was a little ticked that it took you all day to come over. You could have been busy, though it didn't look like, or it could have been a honest mistake and you forgot? You cleared up what was wrong with my engine, but that wasn't my reason for the post. It was a customer service post.
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Old 01-02-2009 | 04:10 PM
  #1095  
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Well I don't see my name on the list. And I know Ed recieved it because I talked to him. I never heard back from him.

Chad replaced the engine with a new Fullmod 2.0. Thats customer service!

I'll be off Sunday to give it some fuel with the new Bigboy I just got!

Chickenman....See if you can make to LH Sunday. Maybe we could get the hippie to come out. I'd like to see the .24 run. I have some Extech #5's for you to try. They last me forever! Thats why I give em away.

Last edited by slaytanic; 01-02-2009 at 04:21 PM.
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