LRP SXX Update???
10-13-2012 | 12:32 PM
#46
To be very clear again here is the link to the site as it is right now. Does this look like somone that cares about their customers? If they did the would pull or edit this. I mean serioulsy how long would it take them to do that like 5 minutes? What a great company.
http://www.teamassociated.com/news/a...ck_Upgrade%21/
http://www.teamassociated.com/news/a...ck_Upgrade%21/
10-13-2012 | 03:44 PM
#47
Yep your right it looks like they did now. It did say two weeks for sure. Well I will note that as one positive step for them but I feel like it should be warning to call first to get info. Then if they say it is going to be a long turn around at least it is your own choice. Anyway good luck to everyone that sent them in!
10-15-2012 | 04:47 PM
#50
Tech Master
iTrader: (3)
Joined: May 2008
Posts: 1,136
From: Calgary, Ab
I've been hearing we should have boards next week, for 3 weeks now!
It will be 1 month on Friday since they've had mine.
This same thing happened with the V2 stock spec. We should have them in next week. It took 6 months to swap/purchase one.
This hang up is LRP from what I've heard, apparently LRP short shipped on the first batch of boards to AE.
10-16-2012 | 04:37 PM
#51
Yup they will always be 2 weeks out!!!!
I've been hearing we should have boards next week, for 3 weeks now!
It will be 1 month on Friday since they've had mine.
This same thing happened with the V2 stock spec. We should have them in next week. It took 6 months to swap/purchase one.
This hang up is LRP from what I've heard, apparently LRP short shipped on the first batch of boards to AE.
I've been hearing we should have boards next week, for 3 weeks now!
It will be 1 month on Friday since they've had mine.
This same thing happened with the V2 stock spec. We should have them in next week. It took 6 months to swap/purchase one.
This hang up is LRP from what I've heard, apparently LRP short shipped on the first batch of boards to AE.
And yes it did %100 say 2 week turn around
10-18-2012 | 03:26 PM
#53
Interesting....I just followed your link (and the PDF linked from your link) and I can't see where it says 2 weeks. Now, I DO remember seeing 2 weeks when I sent mine in, I know at one point it DID say 2 weeks....but maybe someone was listening to you and removed that part....
10-18-2012 | 08:55 PM
#56
We need to find a way to get this story out there further like in one of the magazines. Maybe that way they will have an understanding of the fact that they are really screwing people over right now. I mean honestly all of my information was on both forms that I sent in including my phone number. Do you think they called me and said I am sorry sir but we are currently having long delays so your almost $500 worth of working eqiupment will not be back to you in any reasonable amount of time. NOPE! I had to call and get the news my self becuase they dont have the balls to own this issue which by the way is pretty damn big in my opinion and just getting bigger everyday. This honestly is the worst customer service I have experianced in anything in my 45yrs now not just RC related stuff.
I would like to know the actual number of ESCs they have sitting now. And the actual dollar factor that it would cost AE to do the right thing here. In my opinion cash refunds or free upgrades to the new Flow esc are the only real good customer service option they have left at this point. Wait I forgot they dont know the meaning of good customer service.
I would like to know the actual number of ESCs they have sitting now. And the actual dollar factor that it would cost AE to do the right thing here. In my opinion cash refunds or free upgrades to the new Flow esc are the only real good customer service option they have left at this point. Wait I forgot they dont know the meaning of good customer service.
10-18-2012 | 09:21 PM
#57
Tech Initiate
Joined: May 2010
Posts: 27
I too send in 4 of my SXX speedos for the free upgrade. Worst of all, friends of mine asked if they should send theirs in as well and at that time I didn't just recommended the upgrade, I insisted that they get this upgrade. WHAT HAVE I DONE?
10-18-2012 | 09:59 PM
#58
Tech Legend
Joined: Aug 2001
Posts: 22,595
From: TRCR Modified Driver
We need to find a way to get this story out there further like in one of the magazines. Maybe that way they will have an understanding of the fact that they are really screwing people over right now. I mean honestly all of my information was on both forms that I sent in including my phone number. Do you think they called me and said I am sorry sir but we are currently having long delays so your almost $500 worth of working eqiupment will not be back to you in any reasonable amount of time. NOPE! I had to call and get the news my self becuase they dont have the balls to own this issue which by the way is pretty damn big in my opinion and just getting bigger everyday. This honestly is the worst customer service I have experianced in anything in my 45yrs now not just RC related stuff.
I would like to know the actual number of ESCs they have sitting now. And the actual dollar factor that it would cost AE to do the right thing here. In my opinion cash refunds or free upgrades to the new Flow esc are the only real good customer service option they have left at this point. Wait I forgot they dont know the meaning of good customer service.
I would like to know the actual number of ESCs they have sitting now. And the actual dollar factor that it would cost AE to do the right thing here. In my opinion cash refunds or free upgrades to the new Flow esc are the only real good customer service option they have left at this point. Wait I forgot they dont know the meaning of good customer service.
Only thing you need to do ?
Is just calm down ....
If you sent one in ?
You will get it back
eventually
promise your gona be surprised with the performance the upgrade brings ...
10-19-2012 | 08:51 AM
#59
Wow you are a piece of work. You tell me to calm down? Then question if I sent one in? What are you trying to imply? Who the heck do you think you are? Clearly you are a troll. I sent two working nearly new units in with two separate tracking numbers. So let me reiterate. I am pissed because I sent working units ins for what was supposed to be a great upgrade and be done in two weeks. Now had I sent failed escs in I would be more understanding because I would not have been able to use them anyway. But in my case I lost two working escs. I am sure they will be great but honestly do you think the taste left in my mouth will make me even want to mount them up? probably not!
