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-   -   PROTEK SERVO Questions (https://www.rctech.net/forum/radio-electronics/694159-protek-servo-questions.html)

joelnefph 01-07-2014 10:30 PM

I have a 100s that stutters/rattles/shakes when not under load. Hoping that Amain takes care of me. I just ordered a 100SS replacement while waiting on the 100S.

mkorn 01-08-2014 05:45 PM


Originally Posted by joelnefph (Post 12885382)
I have a 100s that stutters/rattles/shakes when not under load. Hoping that Amain takes care of me. I just ordered a 100SS replacement while waiting on the 100S.

If you have not already, please contact our customer service center and they will get you sorted out. We appreciate all of our customers and we are always here to assist with any questions or concerns that you may have.

Thank you for buying ProTek RC.

Allshowandgo 01-15-2014 08:51 AM

I am very pleased with the protek servos.. They are smooth torquey and fast.. I bought 4 of them and 1 just burn out.. Customer service was hassle free, sent me return shipping slip and some info to fill out about it as soon as i got off phone with amain..and im gonna drop in the mail tonight.. Hope they can replace it as its still under warranty..

fordtech 01-25-2014 06:21 AM

I order two protek servos about a week ago. Got brand new car put together,went to test servo and the 100ss just dumped. plugged in in to another receiver still wont work. Called Amain told them I had races to attended. They r sending me a brand new out. good customer service

gixxer420 01-26-2014 07:21 AM

Very happy with the 130t in my tki3. First outing with them yesterday.

firecat 02-22-2014 05:45 AM

has any body tried the new 170 series servos the quality looks outstanding.have been using futaba and savox for years

wittyname 02-24-2014 06:20 AM

Just installed the 100ss into my MIP . Set the endpoints , and the shaking started. Then it wouldnt power up . Finally came back to life , shook so bad was undrivable , now its dead again. I am a little dissapointed .

wittyname 02-24-2014 08:02 AM


Originally Posted by wittyname (Post 13037433)
Just installed the 100ss into my MIP . Set the endpoints , and the shaking started. Then it wouldnt power up . Finally came back to life , shook so bad was undrivable , now its dead again. I am a little dissapointed .


Talked to customer service , I have to send it back , and they have to try and repair it before they make the call to ship me a new one. This may take a while ... Getting owned

weavty1 02-24-2014 08:05 AM

Hitec HS-7955TG. That is all.

wittyname 02-28-2014 11:38 AM

Still getting owned ....

wittyname 03-04-2014 09:01 AM

Still getting owned...

I was told today , they received it yesterday and have it scheduled to be reveiwed on the 8th. At that time they will decide to repair or replace it .

jlbanta 03-04-2014 10:36 AM

I bought two protek 150T servos and was impressed with the torque/speed specs. All went well with assembly and they were super quiet and looked great.

Well…disaster struck after ~15 minutes of run time. The steering servo lost center and held left. I had to steer full lock to the right to get the car to go straight. I swapped the servo for a savox and all was good for another tank. Then…the throttle servo started glitching out with spurts of throttle. Swapped it out for a savox and all was good for the rest of the day.

Also...I am a bit disappointed that I won’t have servos for my race this weekend. I tried to get them to send me replacements so I have servos to run but didn't have much luck. Hopefully they will get everything straightened out because the servos look promising.

token 03-04-2014 11:27 AM


Originally Posted by weavty1 (Post 13037742)
Hitec HS-7955TG. That is all.

I have Hitec servos that have never worked right, even with sending them back. 7940 and 7950 and one 7955.

I have a box of servos from several manufactures over the years. Not one company is perfect, although Savox is close.

With that said, my son has ran two Protek servos in his buggy for about a year now. He is not the smoothest driver. Donkey flipping all over the track, he puts a lot of stress on these servos and I can report that they have been flawless. Heck, I have 2 brand new Savox servos that I bought because of the stories Ive read on here. They are still in the box new...

There are a few positive stories out there. I will say, these servos are pretty.

mkorn 03-05-2014 09:47 AM

Hello Josh,

We apologize for the inconvenience you’ve experienced and will work diligently to resolve your issue. Our customer service team received your servos yesterday and our standard turnaround time is four days. We will expedite our service for you and send out servos this week. Again, we’re sorry for the issue you experienced and will be getting you sorted right away. Thank you for shopping with A Main.



Hello Jlbanta,

We’re sorry for the experience you’ve had with our servos. We received your message this morning and have sent you a call tag. Once we receive your servos we’ll send replacements right away. Your servos will be evaluated so that we can see what might have happened. It’s surprising because our 150T servos have been rock solid and a number of our team drivers race with them. Thank you for your understanding and we appreciate you shopping with A Main.

underway 04-07-2014 10:15 AM

Marty,
What is normal turn around time for warranty work. I lost a 150T in 5 minutes on steering yesterday. Need it back for roar regionals next weekend, wondering how long it takes. thanks


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