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right now working with viper on an RMA for a couple of products, so far communication has been great. I hope to see my items back soon.
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I have had an issue with a motor failing during a huge race. I was furious but Nick was a champ and got me taken care of. I would be one of the loudest kittens if I didn't get my milk. Great company, great service.
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Yep, Nick is a pretty good guy.
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Viper VF8.27 broken can
1 Attachment(s)
Many thanks to all! micrors4guy mtpocketsracing synap2012 :) i'll follow your advice, I do hope the team at Viper's will help better than my first mail... :o
I attach a pic of the crack, it goes around the can but the rear still holds somehow I'm still looking for info/experience on that failure:confused: |
Originally Posted by Rumbler
(Post 13741333)
Many thanks to all! micrors4guy mtpocketsracing synap2012 :) i'll follow your advice, I do hope the team at Viper's will help better than my first mail... :o
I attach a pic of the crack, it goes around the can but the rear still holds somehow I'm still looking for info/experience on that failure:confused: |
do you see any marks on the chassis from the motor? wonder if you had enough chassis flex to bump the can.
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Viper VF8.27 broken can
The chassis looks fine, just a small scratch (it's new, easy to spot), so it could have touched the can, it looks possible. Yet, it's quite a light scratch... The can would have popped just like that, on a contact with the chassis?!! It could also come from the rotor load combined with an initial weakness at the joint of the can's two parts... There must have been a weakness, otherwise I find it incredible, anyway :weird:. We have two rather big jumps, but I never had any problem of that kind so far, even though my previous motors where of a different design (Dynamite, Castle) you can also find in bashers stuff.
Have you ever had that kind of problem? |
Originally Posted by Rumbler
(Post 13741916)
The chassis looks fine, just a small scratch (it's new, easy to spot), so it could have touched the can, it looks possible. Yet, it's quite a light scratch... The can would have popped just like that, on a contact with the chassis?!! It could also come from the rotor load combined with an initial weakness at the joint of the can's two parts... There must have been a weakness, otherwise I find it incredible, anyway :weird:. We have two rather big jumps, but I never had any problem of that kind so far, even though my previous motors where of a different design (Dynamite, Castle) you can also find in bashers stuff.
Have you ever had that kind of problem? |
Originally Posted by Rumbler
(Post 13741916)
The chassis looks fine, just a small scratch (it's new, easy to spot), so it could have touched the can, it looks possible. Yet, it's quite a light scratch... The can would have popped just like that, on a contact with the chassis?!! It could also come from the rotor load combined with an initial weakness at the joint of the can's two parts... There must have been a weakness, otherwise I find it incredible, anyway :weird:. We have two rather big jumps, but I never had any problem of that kind so far, even though my previous motors where of a different design (Dynamite, Castle) you can also find in bashers stuff.
Have you ever had that kind of problem? |
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Originally Posted by mtpocketsracing
(Post 13740072)
Now i remember what he said. They want way too much personal info for the rma and he didnt want to provide it. I think he said something about needing bank info
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Originally Posted by Rumbler
(Post 13741333)
Many thanks to all! micrors4guy mtpocketsracing synap2012 :) i'll follow your advice, I do hope the team at Viper's will help better than my first mail... :o
I attach a pic of the crack, it goes around the can but the rear still holds somehow I'm still looking for info/experience on that failure:confused: |
Originally Posted by Rumbler
(Post 13741916)
The chassis looks fine, just a small scratch (it's new, easy to spot), so it could have touched the can, it looks possible. Yet, it's quite a light scratch... The can would have popped just like that, on a contact with the chassis?!! It could also come from the rotor load combined with an initial weakness at the joint of the can's two parts... There must have been a weakness, otherwise I find it incredible, anyway :weird:. We have two rather big jumps, but I never had any problem of that kind so far, even though my previous motors where of a different design (Dynamite, Castle) you can also find in bashers stuff.
Have you ever had that kind of problem? |
Let's get started on 2015 early!!!
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