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Old 09-18-2010 | 10:09 AM
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Angry NOVAK. THIS IS IT!

THIS IS IT NOVAK!
FOR ALL THIS TIME I WAS FOOLISH ENOUGH TO BUY YOUR UNSUPPORTIVE NOVAK ESC'S FOR THE PAST YEAR! DO YOU KNOW HOW MANY NOVAK ESC'S I'VE BOUGHT JUST IN 1 YEAR?

I'VE BOUGHT SIX NOVAK ESC'S

1ST ESC WAS MY NOVAK SYLDR. ITS DEAD NOW BECAUSE I ACCIDENTALLY SHORT CIRCUIT IT IN REVERSE, SO THATS OK BECAUSE MY FAULT.

2ND ESC WAS THE NOVAK HAVOC PRO. IT HAD CUT OFF PROBLEMS AT FIRST. THEN AFTER ALMOST A WEEK LATER, IT BURNT FOR NO REASON AT ALL!

3RD ESC WAS AGAIN THE NOVAK HAVOC PRO. HAD NO PROBLEMS TILL ONE DAY IT TOO BURNT FOR NO REASON AT ALL

THE LAST THREE WERE BOUGHT FORM NOVAK USA AND WERE JUST USED TODAY

4TH IS THE NOVAK GTB I RECENTLY BOUGHT AND RESERVED ON 14 SEP 2010. TODAY I JUST INSTALLED THE ESC ON MY BUGGY. AND THE ESC DID NOT RESPOND TO ANYTHING AT ALL. IT DIDN'T EVEN LIGHT UP.

5TH ESC IS THE NOVAK SLYDR WHICH I BOUGHT FOR MY FRIEND IT WORKS FINE. JUST THE THE FACT THAT THE FAN NEVER WORKED AT ALL.

6TH IS ALSO THE NOVAK SLYDR. SO FAR ITS WORKING PERFECTLY, FOR NOW

IM A DIE HARD NOVAK FAN BUT I DONT THINK ITS WORTH IT ANYMORE SINCE ITS GIVING ME SO MUCH PROBLEMS.I CAN POST THE PICTURES TO PROVE IT

MY ESCs



My FRIENDS ESC WHICH I BOUGHT FOR HIM

Last edited by Adam01Rule; 09-20-2010 at 12:59 AM.
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Old 09-18-2010 | 10:25 AM
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Maybe it is your steering servo.....
I have seen a bad servo fry an ESC....

it also maybe all that Humidity you have in Singapore.....

I personally have several Novak ESCs and I have had nothing but good luck....
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Old 09-18-2010 | 10:31 AM
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I've had 3 this year. 1 has gone bad and novak took care of it as soon as I told them what happened.

Novaks service is excellent in my book.
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Old 09-18-2010 | 10:48 AM
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novak has good customer service, but i would reserve on their product quality, i know exactly what are you talking about ..i had a GTB last year and after numerous attempt i couldnt get it to work, the ESC lid up but did not response to throttle input. it was sent back and forth and finanly to a point i coundt take it anymore and sold the thing for a Tekin, my RS has been reliable and problem free.
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Old 09-18-2010 | 10:50 AM
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I am curious... did you assume it was the ESC fault each time or did you maybe try and interrogate other issues that you could be having... seems to me like you are almost blowing these things up yourself if you havent tested your other electronics...
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Old 09-18-2010 | 10:03 PM
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try a different brand. if it blows up, let us know.
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Old 09-18-2010 | 10:13 PM
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Originally Posted by Bermbuster
Maybe it is your steering servo.....
I have seen a bad servo fry an ESC....

it also maybe all that Humidity you have in Singapore.....

I personally have several Novak ESCs and I have had nothing but good luck....
I have alot of other friends who use Novak ESC Eg. GTB, SLYDR, HAVOC SPORT, HAVOC PRO, XBR, ROOSTER, And GTX
Only 2 of them had Problems with the havoc pro before

Is 81 degrees F hot, how is it like in your place?

Originally Posted by orgnoi1
I am curious... did you assume it was the ESC fault each time or did you maybe try and interrogate other issues that you could be having... seems to me like you are almost blowing these things up yourself if you havent tested your other electronics...
when i was using my 3rd esc I changed all my electronics

Servo
Futaba S9551 to Futaba BLS9551
TX
Sanwa MX3-FG to Sanwa M11X
RX
sanwa RX442FS to RX-451
LiPo Battey
Acorn racing 3800mAh 36C to Team Orion Carbon Molecular 5000mAh 45C
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Old 09-18-2010 | 10:32 PM
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Originally Posted by R3VoLuTiOn
try a different brand. if it blows up, let us know.
I've Tried other ESC like the Tekin, Speed passion, Hobbywing, and Orca. none of them were as good as Novak.

Novak Or Nothing its in my blood
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Old 09-19-2010 | 02:04 AM
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Try Novak Kinetic.
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Old 09-19-2010 | 04:05 AM
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Arrow Novak Pro

I have one that I run in RCGT with a 17.5 Ballistic.

It is coming out of the car today. It is 'working', but I find the way it 'works' is annoying:

-- The colored LEDs to program are nearly impossible to see at the track (especially the amber and blue in the bright light).

-- Novak is not temperature tolerant. I struggle and worry about temps on hot days. So far, so good on temps, but I am not as fast as others cars due to the size of the pinion I am limited to (35/70 and would like to bump to 37/70)

-- The ESC seems to 'forget' sometimes. I have had to reprogram it 5 times (not at the track due to the bright light) to provide 'reverse'. I am reprograming it again to work in reverse before I leave the house for the track later this morning.

-- There are plenty of racers at the track that are NOT running Novak. Many of them had Novak and experienced a burnt out system due to heat. I have personally seen one guy burn out 2 of them since May. He is running normal equipment in a normal way. All related to heat.

I picked up a Tekin RS and Hotwire two days ago. Plugged it in to my computer last night and updated the software to the latest version, programmed the ESC via the Hotwire and updated the ESC in a matter of 10 mins. I am impressed.

As I look around our group of racers, all the fastest and most consistent racers are running non-Novak systems. Novak has a good marketing approach and they are reasonably priced. That does not make them viable solutions for racers that are looking for consistent and solid performance.

I am not knocking Novak and have not had a really negative experience (other than the ESC 'forgetting settings'), but I think for serious racing where heat is a concern, you might be better off with another brand. I understand brand loyalty, but it seems to be that after having to replace a product a few times, the typical racer would move on to something else.

Good luck! Great racing!
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Old 09-19-2010 | 08:13 AM
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Originally Posted by oldpugva
I have one that I run in RCGT with a 17.5 Ballistic.

It is coming out of the car today. It is 'working', but I find the way it 'works' is annoying:

-- The colored LEDs to program are nearly impossible to see at the track (especially the amber and blue in the bright light).

-- Novak is not temperature tolerant. I struggle and worry about temps on hot days. So far, so good on temps, but I am not as fast as others cars due to the size of the pinion I am limited to (35/70 and would like to bump to 37/70)

-- The ESC seems to 'forget' sometimes. I have had to reprogram it 5 times (not at the track due to the bright light) to provide 'reverse'. I am reprograming it again to work in reverse before I leave the house for the track later this morning.

-- There are plenty of racers at the track that are NOT running Novak. Many of them had Novak and experienced a burnt out system due to heat. I have personally seen one guy burn out 2 of them since May. He is running normal equipment in a normal way. All related to heat.

I picked up a Tekin RS and Hotwire two days ago. Plugged it in to my computer last night and updated the software to the latest version, programmed the ESC via the Hotwire and updated the ESC in a matter of 10 mins. I am impressed.

As I look around our group of racers, all the fastest and most consistent racers are running non-Novak systems. Novak has a good marketing approach and they are reasonably priced. That does not make them viable solutions for racers that are looking for consistent and solid performance.

I am not knocking Novak and have not had a really negative experience (other than the ESC 'forgetting settings'), but I think for serious racing where heat is a concern, you might be better off with another brand. I understand brand loyalty, but it seems to be that after having to replace a product a few times, the typical racer would move on to something else.

Good luck! Great racing!

Yea man I totally agree with you on the ESC lights
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Old 09-20-2010 | 01:09 AM
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Posted photos as said
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Old 09-20-2010 | 10:49 AM
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Default Adam, please contact [email protected]

Because I am not part of Novak's technical support group, I suggest you email [email protected] with your question, Our regular CS/Tech Support hours can be located here. Before emailing, take a moment to review the instructions (trouble-shooting guide) originally included with your Novak Item:

Novak Instruction Downloads

Trouble-shooting TeamNovak's One Touch™ Speed Controls

Please make your initial email as detailed as possible. Include:

~ speed control (brand/model)
~ motor (brand/wind)
~ number/type of cells
~ battery, brand (c rating/capacity
~ rotor (old/new)
~ connectors used
~ servo (brand/model)
~ radio system (receiver/transmitter)
~ vehicle & gearing
~ warranty claim?
~ lipo cut-off, on/off
~ any external modules (BEC/brand, Glitch Buster)
~ other important info: water damage, corrosive chemical sprays, excess heat, etc
The more information you provide in your first email, the more quickly tech support can offer you assistance.


I have forwarded this thread to our Engineering department.
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Old 09-20-2010 | 04:24 PM
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Originally Posted by NovakTwo
Because I am not part of Novak's technical support group, I suggest you email [email protected] with your question, Our regular CS/Tech Support hours can be located here. Before emailing, take a moment to review the instructions (trouble-shooting guide) originally included with your Novak Item:

Novak Instruction Downloads

Trouble-shooting TeamNovak's One Touch™ Speed Controls


The more information you provide in your first email, the more quickly tech support can offer you assistance.


I have forwarded this thread to our Engineering department.
As I've said I've Tried everything. It still does't work.

Now, What really Pisses me off is that. YOU GUYS SENT ME A DEAD ESC WHICH I PAID FOR ONE SHIPPING TRIP. NOW I HAVE TO PAY ANOTHER TWO SHIPPING TRIPS FEES TO SEND AND RETURN MY ESC?

So,I think its not fare for me to pay the shipping costs for the problem you guys sent me

One shipping to Singapore cost US$35.00 In SG$46.70

Last edited by Adam01Rule; 09-21-2010 at 07:41 AM.
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Old 09-20-2010 | 04:36 PM
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~ speed control (brand/model) - NOVAK
~ motor (brand/wind) - NOVAK Ballistic 6.5
~ number/type of cells - 2S LiPo
~ battery, brand (c rating/capacity - Team Orion 5000mAh 45C
~ rotor (old/new) - New
~ connectors used - Deans Plug and Bullet Plug On Battery Side
~ servo (brand/model) - Futaba BLS9551
~ radio system (receiver/transmitter) RX-451/M11X
~ vehicle & gearing - Tamiya DB-01R FDR 10.38
~ warranty claim? None
~ lipo cut-off, on/off - Default
~ any external modules (BEC/brand, Glitch Buster) - None
~ other important info: water damage, corrosive chemical sprays, excess heat, - everything works E.g Servo, Rx, And ESC Fan except the esc. its not even able to flash any LEDs
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