4LikesNEW HOBBYWING STOCK SUPERCHARGED SOFTWARE
08-11-2014 | 10:34 AM
I was lucky to upgrade without a problem and can say my 17.5 runs about 12-18 degrees F cooler (8-10* C), has better throttle feel, better brakes and got major rip.
Last edited by Jorge T; 08-11-2014 at 11:01 AM.
08-11-2014 | 01:03 PM
08-11-2014 | 02:34 PM
08-11-2014 | 02:51 PM
Thread Starter
Tech Elite
Joined: Nov 2007
Posts: 3,338
So far ive exhausted all series 3 escs with uploading and changing multiple firmware on all and i have had no errors running xp on my asus netbook and windows 7 on my desktop.
Im trying to duplicate the errors and its not happening.
Now many are talking about the escs being bricked no chancd the omly other reason this could happen is the factory settings being lost from the rom thats all and in some cases a short stint of reverse polarity of the battery terminals as ive done it before and yes the esc turns on but the lcd sats connecting esc and does no more.
Im still trying to duplicate the error leave it with me.
08-11-2014 | 11:37 PM
Tech Rookie
Joined: Jan 2012
Posts: 15
issue with the new firmware
it is good to hear that they are taking care of customers, instead of denying the issue. doesn't matter if your ESC works, the fact is other's don't.
08-12-2014 | 03:09 PM
No one is denying their is an issue. What's being said is that it is proving very difficult to replicate.
Last edited by TryHard; 08-12-2014 at 03:45 PM.
08-12-2014 | 07:21 PM
I downloaded and installed the 3.43 sw on my windows 7 laptop and when I opened it it looks like this.
Are those of you who have issues seeing the same garbled text in the boxes? I have several HW escs that all work perfectly so I am naturally hesitant to update if there's a possibility it will cause problems. At the same time I want to update asap so i can test at the last asphalt race around here before worlds.
Are those of you who have issues seeing the same garbled text in the boxes? I have several HW escs that all work perfectly so I am naturally hesitant to update if there's a possibility it will cause problems. At the same time I want to update asap so i can test at the last asphalt race around here before worlds.
08-12-2014 | 08:09 PM
AWD
08-14-2014 | 06:07 PM
Tech Apprentice
iTrader: (2)
Joined: Mar 2014
Posts: 85
Update on the bricked ESC situation...
Sent in my RMA request for my bricked ESC on August 5, got the RMA number on Aug 7, ESC arrived at Hobbywing on Aug 11 (shipped over weekend), the processed the RMA today Aug 14 and are supposed to ship in the next few days. So the RMA process for bricked ESCs takes around 2 weeks.
Below is the email response from Hobbywing:
Sent in my RMA request for my bricked ESC on August 5, got the RMA number on Aug 7, ESC arrived at Hobbywing on Aug 11 (shipped over weekend), the processed the RMA today Aug 14 and are supposed to ship in the next few days. So the RMA process for bricked ESCs takes around 2 weeks.
Below is the email response from Hobbywing:
xxxxxxxxxxxxxxxxxxxxxx
Dear xxxxxxx
Our RMA department has inspected the ESC on multiple levels. We found that there was a problem with a ROM that the entire unit needed to be replaced.
The ESC was determined to be a defective that we will issue a brand-new replacement with no extra charge. We sincerely apologize for the inconvenience.
Please find the special discount code. You can apply this code at the very end of check out page at Falconsekido.com
CODE: xxxxxxxxxxxxxxx
Please find the inspection summary below:
=== Inspection Summary ===
ESC: Xerun Stock Spec v3.1 ESC Black Edition
Term: defect
Purchased from authorized Dealer - YES
Purchased from FalconSEKIDO.com - YES
Instruction: Provide a brand new ESC
Service Charge: $89 - waived
S/H: $8.99 - waived
Total: $0
=== End Message ========
The new ESC is fully checked for its performance prior to shipping.
The package will be ready to be shipped by our automated fulfillment service in 1-2 days . You will receive the tracking number accordingly. Should you have any questions please let us know.
Thank you for your patience and support in advance.
Regards,
Team HOBBYWING
HOBBYWING NA. | FalconSEKIDO
Your Premium RC device
Dear xxxxxxx
Our RMA department has inspected the ESC on multiple levels. We found that there was a problem with a ROM that the entire unit needed to be replaced.
The ESC was determined to be a defective that we will issue a brand-new replacement with no extra charge. We sincerely apologize for the inconvenience.
Please find the special discount code. You can apply this code at the very end of check out page at Falconsekido.com
CODE: xxxxxxxxxxxxxxx
Please find the inspection summary below:
=== Inspection Summary ===
ESC: Xerun Stock Spec v3.1 ESC Black Edition
Term: defect
Purchased from authorized Dealer - YES
Purchased from FalconSEKIDO.com - YES
Instruction: Provide a brand new ESC
Service Charge: $89 - waived
S/H: $8.99 - waived
Total: $0
=== End Message ========
The new ESC is fully checked for its performance prior to shipping.
The package will be ready to be shipped by our automated fulfillment service in 1-2 days . You will receive the tracking number accordingly. Should you have any questions please let us know.
Thank you for your patience and support in advance.
Regards,
Team HOBBYWING
HOBBYWING NA. | FalconSEKIDO
Your Premium RC device
08-16-2014 | 10:07 AM
Tech Apprentice
iTrader: (2)
Joined: Mar 2014
Posts: 85
Are the ESCs that are being shipped out as replacements for the bricked ESCs immune to the bricking issue or is there still a chance it can happen? Since this comes from FalconSekido stock, the answer should also apply to ESCs that are purchased from FalconSekido from this point forward.