Does Tekin hotwire support Windows 7 64bit?
#32
If you're having installl issues you should make sure you're running the latest version of the .Net framework.
Also during the install disable any anti virus you have running.
When you install the latest software(hotwire 4.0 right?) do you get both icons on your desktop? 32 bit and 64 bit?
Also during the install disable any anti virus you have running.
When you install the latest software(hotwire 4.0 right?) do you get both icons on your desktop? 32 bit and 64 bit?
#33
I'd be inclined to find a windows tech forum and seek some answers there to sort that first, if it's possible.
(Only looking at it with some logic - which isn't always the answer though! )
#35
I am embarassed to say I had to call Tekin support when I first got my Hotwire 2 weeks ago for help because I simply didn't plug the cable in all the way. I had the same symptoms described so far except I am running on a Win XP netbook. I went through all the troubleshooting steps on the website before finally calling.
As it was explained to me over the phone, the USB cable must be flush or inset when fully inserted (no gap whatsoever between the hotwire case and usb cable). It took a bit more insertion force than most USB connections do to get the connection fully seated. The pins in the USB connector that provide power engage before the pins that transmit and receive data do, and even if you see the LED's on the hotwire and ESC light up it doesn't mean they are communicating.
#36
+1
I am embarassed to say I had to call Tekin support when I first got my Hotwire 2 weeks ago for help because I simply didn't plug the cable in all the way. I had the same symptoms described so far except I am running on a Win XP netbook. I went through all the troubleshooting steps on the website before finally calling.
As it was explained to me over the phone, the USB cable must be flush or inset when fully inserted (no gap whatsoever between the hotwire case and usb cable). It took a bit more insertion force than most USB connections do to get the connection fully seated. The pins in the USB connector that provide power engage before the pins that transmit and receive data do, and even if you see the LED's on the hotwire and ESC light up it doesn't mean they are communicating.
I am embarassed to say I had to call Tekin support when I first got my Hotwire 2 weeks ago for help because I simply didn't plug the cable in all the way. I had the same symptoms described so far except I am running on a Win XP netbook. I went through all the troubleshooting steps on the website before finally calling.
As it was explained to me over the phone, the USB cable must be flush or inset when fully inserted (no gap whatsoever between the hotwire case and usb cable). It took a bit more insertion force than most USB connections do to get the connection fully seated. The pins in the USB connector that provide power engage before the pins that transmit and receive data do, and even if you see the LED's on the hotwire and ESC light up it doesn't mean they are communicating.
I'm just useing my laptop with Tekins 4.0. It work well on Windows XP. New Computer (desktop) Windows 7 Ultimate would wait till I return to US, so I could take a better look at it.
#37
Tech Champion
iTrader: (38)
If you read my post on first page, I discribe it pretty well. If .net framework is on programs of Window 7, it would be listed under programs, which is not. Reading about .net framework, it used with Window 98, NT, to XP. .Net Framework is not supported by Vista or window7. I tried to DL .NET Framework 2.0 SP1. I fet on screen " this product is not supported on Vista Operating System". Reading on Tekins websight, Two Theads on Window7, seems like Tekins had not come out with window 7 upgrade, yet. Even though disabling my anti-virus the same problem.
I'm just useing my laptop with Tekins 4.0. It work well on Windows XP. New Computer (desktop) Windows 7 Ultimate would wait till I return to US, so I could take a better look at it.
I'm just useing my laptop with Tekins 4.0. It work well on Windows XP. New Computer (desktop) Windows 7 Ultimate would wait till I return to US, so I could take a better look at it.
The latest software works fine on Windows 7. Also the version of .net framework you tried to download is not supported b/c it is old. The newest version (not in beta) is 3.5.1 and is included with Windows 7.
#38
You are mistaken. The .net framework would not be listed under programs. It would be listed under "windows features". Its where you turn off things that come standard on Windows like Internet Explorer.
The latest software works fine on Windows 7. Also the version of .net framework you tried to download is not supported b/c it is old. The newest version (not in beta) is 3.5.1 and is included with Windows 7.
The latest software works fine on Windows 7. Also the version of .net framework you tried to download is not supported b/c it is old. The newest version (not in beta) is 3.5.1 and is included with Windows 7.
#39
Well my problem turned out to be I just did not have the usb cabled pressed in far enough. You really have to press that sucker in there. Worked without any problems. It snaps in when you pretty it in really hard. I just figured I saw the lights come on when I put it in. Thanks for all the help because this thread solved it for me.
#40
Kewl dude! Mine it work good with XP, Windows 7 it doesn't. I have to wait.
#42
Tech Apprentice
Thank you! You have to hear a click for it to be working properly. With it pushed in 3/4 of the way the lights turn on but no real connection.
Last edited by archiller; 05-03-2012 at 01:43 AM.
#43
Tech Regular
Bit of a thread dig but im having the an issue, Downloaded hotwire , once done and opened it comes up with the little box saying how to connect then stays like that. If i click update it says that it is un able to do it at this time try again later. what do i do with it to make it work?
#44
Bit of a thread dig but im having the an issue, Downloaded hotwire , once done and opened it comes up with the little box saying how to connect then stays like that. If i click update it says that it is un able to do it at this time try again later. what do i do with it to make it work?
Plug in ONLY the Hotwire and launch the software, hit the "help" button and read the version. Latest is 8.4.1
What is shown?
#45
Tech Regular
Yep it says 8.4.1.
How do i get the actual hotwire program to launch so i can put my car in blinky mode?
How do i get the actual hotwire program to launch so i can put my car in blinky mode?