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Old 08-08-2007 | 02:45 AM
  #16  
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i must say the sea freight took long, more than a month but that was because customs was holding on to it. those days they taxed.

but now within two weeks, i don't know if being a member actually expedite the shipping. sometimes i see the "Rush" sticker on the box.
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Old 08-08-2007 | 02:48 AM
  #17  
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Originally Posted by Coopz
How do you contact them other than ringing? Could find no email support on their site.
I just use [email protected]. to email then and they get back to me within 24 hrs
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Old 08-09-2007 | 10:28 PM
  #18  
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Originally Posted by tony2
i order some parts off losi parts house last thurday night, got them yesterday,fast!

also i bought a B4 from tower, it was sent saturday (usps must pick up on the weekends) and it will be at my place tomorrow.

maybe im lucky.....nah i doubt that

but ive never had any problems from tower
I paid for some stuff and it was sent Monday 30 July (last week), I hope it gets here soon.

Yours beat mine !!!
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Old 08-10-2007 | 01:44 AM
  #19  
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Originally Posted by RIKSTR
I paid for some stuff and it was sent Monday 30 July (last week), I hope it gets here soon.

Yours beat mine !!!
I bought a rc10b5 last week on thursday from tower got it last night. lol.

hope you get yours soon
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Old 08-10-2007 | 02:24 AM
  #20  
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Originally Posted by tony2
I bought a rc10b5 last week on thursday from tower got it last night. lol.

hope you get yours soon
Uhh... RC10B5? Did I miss something???
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Old 08-11-2007 | 12:56 AM
  #21  
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I buy a fair bit of gear from the US and never have problems with USPS priority mail - it's tracked and delivered very fast.

I usually order all my gear from losi parts house on Thu/Friday and will recieve it on my doorstep By no later than Wednesday !!!

I have purchased stuff from Tower Hobbies before and find it wasn't that great, but i think customs had a role to play in the 10 week delivery......
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Old 08-11-2007 | 08:23 PM
  #22  
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Its not necessarily USPS or Tower either.

I regularly import goods from the US And Asia. When one of my EMS parcels (supposedly 4-7 days from the US) hits Australia, between Australia Post and Australian Customs, it is currently taking between 4 and 6 weeks for these useless bastards to process a package, even when they have the paperwork attached to the package.

And just before I get jumped on, this time frame is based on over 30 parcels over the last 5 months. When you call Aust Post and Aust Customs, all they do is blame each other and you can never get a straight answer out of either of them.

Glenn
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Old 08-11-2007 | 10:32 PM
  #23  
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i think Tower has two warehouses in the US, on opposite coasts or one might be in central USA. So when the warehouse that tries to process your order does'nt have a part they have to get it transfered to them from the other warehouse before posting it to you here in Aus. And the domestic mail service in the US has alot of issues (security, etc) which slow it down.

I could be wrong but thats what i remember my old man saying when he was dealing with Tower alot. I might ask him and get back to you all.
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Old 08-12-2007 | 12:47 AM
  #24  
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Originally Posted by stickman310
Uhh... RC10B5? Did I miss something???

havent you seen the B5??


just kidding it was a typo for the b4
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Old 08-12-2007 | 01:16 AM
  #25  
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Originally Posted by r2160
Its not necessarily USPS or Tower either.

I regularly import goods from the US And Asia. When one of my EMS parcels (supposedly 4-7 days from the US) hits Australia, between Australia Post and Australian Customs, it is currently taking between 4 and 6 weeks for these useless bastards to process a package, even when they have the paperwork attached to the package.

And just before I get jumped on, this time frame is based on over 30 parcels over the last 5 months. When you call Aust Post and Aust Customs, all they do is blame each other and you can never get a straight answer out of either of them.

Glenn
Tower gave me an "airway bill number" which I checked with Aust post who I suppose checked with customs and said the package hadn't arrived in Australia yet but then I received it about 5 days after that. They might've been full of shit by the sounds of it and had it waiting in customs all along!
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