PROTEK SERVO Questions
#46
I have a 100S, 100T, 130S, and 130T currently.. All have been nothing short of exceptional and have also taken me straight to the podium, multiple times! Recently, I've noticed a slight amount of 'backlash' in the gear mesh on my 100T servo in my Pro2 SCT. With or without power, at neutral, you can wiggle the horn and primary gear about an 1/8", at the end/outside of the servo horn. No 'shakes' as of yet, and it still performs fine, it's just that I've noticed a slight left to right movement, while tearing down the straightaway.. And upon further inspection, the above is what I've come to as a preliminary conclusion.
All servos will develop a bit of play in the gear sets as they break in a bit. But if you feel it is an unusual amount or if it is negatively affecting performance please let us know so we can get it fixed or replaced for you.
I assure all of our customers that we are working extremely hard on our servo line. We have had some issues with some servos and they are being addressed. We will not rest until we provide our customers with the best servo money can buy at affordable prices. Our servos are already pumping out insane numbers, now we just need to weed out the few that have had problems and make it up to our customers.
All servos will develop a bit of play in the gear sets as they break in a bit. But if you feel it is an unusual amount or if it is negatively affecting performance please let us know so we can get it fixed or replaced for you.
I assure all of our customers that we are working extremely hard on our servo line. We have had some issues with some servos and they are being addressed. We will not rest until we provide our customers with the best servo money can buy at affordable prices. Our servos are already pumping out insane numbers, now we just need to weed out the few that have had problems and make it up to our customers.
#48
I have what I think is a similar issue with the servo appearing to have trouble finding center.
However, this is only with NO LOAD.
When I have the chassis supported with no load, the servo shudders pretty badly. As soon as I let the front wheels simply touch the surface it stops immediately, and appears to be just fine. So far, while driving normally, it also appears to function properly.
Is this more than a cosmetic issue? I would think the shuddering could prematurely wear the servo, but looking to get others thoughts. Nice servo other than that. To be clear, as soon as I apply load to the servo and turn left or right, it seems just fine at getting back to center. The shakes under no load is pretty bad though, more than just a bit.
If it truly doesn't effect the life or performance of the servo, I can look the other way until I set the car on the track.
However, this is only with NO LOAD.
When I have the chassis supported with no load, the servo shudders pretty badly. As soon as I let the front wheels simply touch the surface it stops immediately, and appears to be just fine. So far, while driving normally, it also appears to function properly.
Is this more than a cosmetic issue? I would think the shuddering could prematurely wear the servo, but looking to get others thoughts. Nice servo other than that. To be clear, as soon as I apply load to the servo and turn left or right, it seems just fine at getting back to center. The shakes under no load is pretty bad though, more than just a bit.
If it truly doesn't effect the life or performance of the servo, I can look the other way until I set the car on the track.
Last edited by celt; 04-27-2013 at 05:17 AM.
#51
Tech Apprentice
Joined: Jan 2012
Posts: 84
The reason is interference. When you set your car to ground. It goes away. I had the same issue. Once I change receiver. Problem dissappear. You might want to look at your receiver placement or anything which might cause interference.
#53
Swapped out the receiver and transmitter, This is not a case of radio interference.
#55
Hey! I recently got two new Protek HV servos 150s and 150t about a month ago and the 150t has started shaking really bad and even while turning with no load. I had a set of Savox 6.0v 1256/1258 for 2 years and no issues at all just wanted to start using lipo receiver packs so I got these Proteks. Anyway I sent a email to Amain about the shakes and they want me to send it in but I have no HV backup servos and a bunch of important races coming up. I wonder since I have spent thousands in the last two years and NEVER once complained or ask for a replacement even when something gave me a problem if they would send me a replacement servo first then I send this one in. How long does it usually take to get a servo back after RMA from Amain? This sucks right in the middle of racing series here in my local area! Mine shakes bad even off jumps and while pitting also seems to have a spot where it sticks when turning by hand slowly when power is off.
#56
Hey! I recently got two new Protek HV servos 150s and 150t about a month ago and the 150t has started shaking really bad and even while turning with no load. I had a set of Savox 6.0v 1256/1258 for 2 years and no issues at all just wanted to start using lipo receiver packs so I got these Proteks. Anyway I sent a email to Amain about the shakes and they want me to send it in but I have no HV backup servos and a bunch of important races coming up. I wonder since I have spent thousands in the last two years and NEVER once complained or ask for a replacement even when something gave me a problem if they would send me a replacement servo first then I send this one in. How long does it usually take to get a servo back after RMA from Amain? This sucks right in the middle of racing series here in my local area! Mine shakes bad even off jumps and while pitting also seems to have a spot where it sticks when turning by hand slowly when power is off.
Phone em up and tell them to temporarily your CC with the price of a new servo and Refund the $$ when they receive your Busted servo.
Tekin among other companies have been known to do this when they have a customer in a bind.

A-main should do this for Any customer in your situation.
Waiting for RMA stuff especially when/If your in a different country can be a little tiring.
#57
Phone em up and tell them to temporarily your CC with the price of a new servo and Refund the $$ when they receive your Busted servo.
Tekin among other companies have been known to do this when they have a customer in a bind.
A-main should do this for Any customer in your situation.
Waiting for RMA stuff especially when/If your in a different country can be a little tiring.
Tekin among other companies have been known to do this when they have a customer in a bind.

A-main should do this for Any customer in your situation.
Waiting for RMA stuff especially when/If your in a different country can be a little tiring.
#58
Suspended
iTrader: (2)
Joined: Dec 2011
Posts: 521
http://www.compumotor.com/catalog/cataloga/a36-a38.pdf
I generally touch the tires to stop it if it happens. You can also use thicker grease in the gears to help damp it out.
#59
Tech Adept
Joined: Dec 2012
Posts: 235
I have the vibration on me mbx6e and eb48 with the 150s. I always assumed it was due to the servo saver. The speed and torque causes the spring to twist past center and bounce back. Each time the servo recenters and it springs past center in the other direction. Tightening the saver should clear it up. Maybe not the cause in all situations but worth checking if it bothers you.
#60
There have been a few servos that have shown signs of shaking. It does not affect the servo and it will not cause it to fail. It is however annoying and we are working on fixing the problem. I assure you it will get fixed. ProTek servos outperform everything out there and we are very upset that some of our customers have had a problem.
If ANY of you have any issues with your ProTek servos contact our customer service department for repair or replacement. We will not rest until each and
every one of you are satisfied with our product.
If ANY of you have any issues with your ProTek servos contact our customer service department for repair or replacement. We will not rest until each and
every one of you are satisfied with our product.
My question is this, Has there been any consideration on increasing the warranty period to match the current industry leaders of 3 years?
I have the vibration on me mbx6e and eb48 with the 150s. I always assumed it was due to the servo saver. The speed and torque causes the spring to twist past center and bounce back. Each time the servo recenters and it springs past center in the other direction. Tightening the saver should clear it up. Maybe not the cause in all situations but worth checking if it bothers you.



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