SMC LIPO BATTERY THREAD
#541
Tech Adept
Joined: Feb 2013
Posts: 112
I'm interested in trying out these batteries but want to know what the warranty is. For instance if I have one go bad in 6 months will smc take care if it? If so how? Offer a replacement at a discounted price like venom or replacement or tell me sorry you're out of luck.
#542
#543
I'm interested in trying out these batteries but want to know what the warranty is. For instance if I have one go bad in 6 months will smc take care if it? If so how? Offer a replacement at a discounted price like venom or replacement or tell me sorry you're out of luck.
From that page
*Damaged/Crash Replacement Program
All SMC packs come with 2 year damage or crash replacement program which allows you to get a damaged/crashed pack to be replaced at 30% off the regular sale price listed on our website plus shipping charges. A valid proof of purchase is required and it must be within the 2 year period. *
#545
We check each pack before shipping to make sure it's free from defects. If the pack will have an issue it will be in the first few charges. If you have a pack die after 6 months it's due to a few things. One could be the way it was used or treated or it simply has expired due to normal use.
We're selling packs at discounted prices and I feel we sell the very best packs for the prices. If you are the kind of customer who expects packs to be fully warrantied then buy from Venom , Traxxas , Maxxamps and others who sell at much higher prices but offer better warranties. In the end you get what you pay for and there is no way for us to sell at discount prices and offer crazy warranties.
We're selling packs at discounted prices and I feel we sell the very best packs for the prices. If you are the kind of customer who expects packs to be fully warrantied then buy from Venom , Traxxas , Maxxamps and others who sell at much higher prices but offer better warranties. In the end you get what you pay for and there is no way for us to sell at discount prices and offer crazy warranties.
#548
Joined: Jul 2004
Posts: 2,637
Danny has a excellent reputation going all the way back to the ni-cd days. A lot of people buy his products on that reputation, and haven't been disappointed. If you want to win at bench racing, buy elsewhere. If you want performance at great prices, try SMC.
#549
Tech Adept
Joined: Feb 2013
Posts: 112
Bench racing? Really? I asked a simple question and get a smart ass answer from you. Do you work for smc? I appreciate Danny's honest answer. Not yours.
#550
Tech Rookie
Joined: Dec 2012
Posts: 4
I almost talked myself into waiting another month for the race formula but decided to get a Factory Spec 7.4V 6500mAh 60C Traxxas for the moment
then I'll get 1 or 2 of the race spec when they become available.
These batteries are getting a lot of good press all over and I can't wait to test it. My Venom and Traxxas units are both sitting on the bench all puffed up.
then I'll get 1 or 2 of the race spec when they become available. These batteries are getting a lot of good press all over and I can't wait to test it. My Venom and Traxxas units are both sitting on the bench all puffed up.



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