Poor After sales by Trinity
#46
Originally Posted by Wild Cherry
Your kidding me ? ....
Borrow one or use a pay phone ....
Very few companies actually respond to E-mail...
sure a few do , but for fast and get her done service, the telephone still rules...
Borrow one or use a pay phone ....
Very few companies actually respond to E-mail...
sure a few do , but for fast and get her done service, the telephone still rules...
#47
Originally Posted by Wayne1one
your obviously an idiot
#48
you should agree with me u have 5,000 plus post u obviously stay on-line alot. why not send an e-mail while your at it.
#49
Originally Posted by Wild Cherry
I`m the one that can dail a telephone number ....
#50
Originally Posted by Wild Cherry
Go ahead !!! Then !
Bang your head on the keyboard if that will help you ...
I can call um right now and they will answer .....
Bang your head on the keyboard if that will help you ...
I can call um right now and they will answer .....
I just think it's incredible that some companies do not value their customers.
#51
Originally Posted by sinisterRC
how about if your in another time zone, are you going to wake up at 3am to make a call?? If you are calling from another country and you have a 10-15 min conversation who is going to pay for that?? Bottom line do not offer something you can not provide.
I just think it's incredible that some companies do not value their customers.
I just think it's incredible that some companies do not value their customers.
#52
Originally Posted by DerekB
Which is why it pays to buy from a local shop and have them deal with it for you.
Clearly if I buy something, and get it home it does not function like it is supposed to Im returning it to the retailer. But, lets say a month later it stops working you have to contact the manufacture.
#53
Tech Initiate
I NEVER got a response from Trinity either. Why offer e-mail support if you are not going to use it? In todays world e-mail is an easier and faster way to communicate. It's funny how a company that has some hi tech products can't even use e-mail properly. I have since switched my business to companies that support their products properly. Trinity can't afford to keep these practices up in the long run. It amazes me that something so simple (responding to an e-mail) cannot be done properly.
#54
Trinity
So easy, even a cave man can do it ...
So easy, even a cave man can do it ...
Last edited by Wild Cherry; 03-31-2008 at 10:11 PM.
#55
Originally Posted by DerekB
Which is why it pays to buy from a local shop and have them deal with it for you.
#56
Tech Initiate
Originally Posted by Boultspeed
I had a problem with my Trinity DPD which was bought overseas as the UK distributor has not brought them into the UK
#57
Tech Fanatic
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Originally Posted by Joel Lagace
DEFINE "GRAY MARKET"
#58
Tech Fanatic
I was told one time when I called trinity that their email system filters a lot of spam email and blocks certain domains like hotmail and such. I know my company's email system does this.
So maybe thats what happened.
So maybe thats what happened.
#59
Originally Posted by Wild Cherry
Trinity
So easy, even a cave man can do it ...
So easy, even a cave man can do it ...
#60
Originally Posted by sagino
so why dont they supply them in uk if they the uk distributor??
If we want up to date gear we have to buy it overseas