Originally Posted by NovakTwo (Post 10077868)

Could I be allowed to put in a good word for Novak's American-manufactured electronics? We make our BL, sensored controllers and motors here in our Irvine factory, employing American workers. Therefore, we can't offer the cheapest electronics, but we do offer fast support for our customers and have a full customer service and tech support team. We attend races and are always here to help.

We have been in business over 33 years and designed the first MOSFET-based electronic ESC as well as the first sensored BL motor and esc for ROAR-type racing. Many of the advances in both BL motor and ESC technology have originated with Novak's design team. (If we didn't innovate, they couldn't duplicate.)

We offer comprehensive, and unmatched, Trade-In and Legacy Lifetime programs so that our customers can always trade in old Novak items for our newest products at a considerable discount. In addition, we design our electronics to be mostly user-repairable, or completely re-buildable, and distribute a huge selection of after-market service items and repair parts---and make sure they are always available.

We maintain a factory-RMF store, where most of our current items are priced at a steep discount and come with a new factory warranty. We also designed a complete line of affordable, sensored combos, unmatched in price, or features, by any other American manufacturer. These are some of the points that we would like you to consider when making Your new electronics purchase.

Originally Posted by Cain (Post 10078168)

I went to purchase some novak havoc 2S remanufactured units but they are no longer stocked.

I would like to see novak however offer an unmatched warranty program. this is one area that novak is lacking. Castle Creations for example offers 1 full year, novak 120 days. To me, as someone who has enjoyed your products, i believe the quality of the product you have should be backed up by a worthy warranty length. And to even go further, lead the industry in warranty length, not just match it.

Originally Posted by NovakTwo (Post 10078270)

We have unmatched (in the hobby industry) after market Trade-In and Legacy programs so that our customers can always return old stuff and exchange it for new stuff. :nod: If you have an old Havoc 2S, you have the option of returning it, and exchanging it, for any other controller we manufacture. You can exchange it for our new Edge for $49 or upgrade to our fabulous HP/SC-X for $89.

Most items that are defective from the factory fail in the first few minutes or days of use. Anything that survives the racing environment for 120 days would not be considered factory-defective. We could easily change our warranty to one year, but customer-caused damage would still not be covered. In fact, if you compare mfgs' written warranties, you will see that they are almost the same----most were just based on our original wording from @30 years ago....;)

Manufacturers cover factory defects (things over which we have control) but do not cover customer damage (things over which we have no control).

Originally Posted by dirtman71 (Post 10078427)

thanks for chiming in:)

Hope you dont think this is a bash thread, I didnt start it to be one. I have used Novak for almost 30 years...since 83 or 84. I still think I have an old burshed esc from then. I still got a GTB and HV 5.5 and both work great and just sold a balistic 13.5. Never had any issues with Novak but like Losifiend said the economy has made us look elsewhere to aford to play in our hobby.

Glad to know that you make the stuff here:D....maybe you can answer a question I have had. posted before about the china HK 100a esc
http://www.hobbyking.com/hobbyking/s...ESC_1_10_.html
being in the same case as the GTB. i know the gtb is an older esc....How did china get it. I know the internals are not the same, but it does work good.

I am thinking about trading in my GTB for a havoc pro

Originally Posted by NovakTwo (Post 10078270)

We have unmatched (in the hobby industry) after market Trade-In and Legacy programs so that our customers can always return old stuff and exchange it for new stuff. :nod: If you have an old Havoc 2S, you have the option of returning it, and exchanging it, for any other controller we manufacture. You can exchange it for our new Edge for $49 or upgrade to our fabulous HP/SC-X for $89.

Most items that are defective from the factory fail in the first few minutes or days of use. Anything that survives the racing environment for 120 days would not be considered factory-defective. We could easily change our warranty to one year, but customer-caused damage would still not be covered. In fact, if you compare mfgs' written warranties, you will see that they are almost the same----most were just based on our original wording from @30 years ago....;)

Manufacturers cover factory defects (things over which we have control) but do not cover customer damage (things over which we have no control).

Originally Posted by Cain (Post 10078600)

One likely scenario:

China company bought the product retail. Dissassembled it and cloned it.


And in general If the item is made in china it may even be the same factory that produces the same product.

As for that ESC in question:

http://www.hobbyking.com/hobbyking/s...g/17233(1).jpg

looks like a clone of the Speed passion cirtix ESC:

http://www.speedpassion.net/uploadfi...-12280-r11.jpg

If it is, the clone costs as much as the speed passion one. And after seeing what happened to a buddy of mines 2 Hobbyking ESCs, your better off avoiding that brand at least.

Originally Posted by NovakTwo (Post 10078270)

We have unmatched (in the hobby industry) after market Trade-In and Legacy programs so that our customers can always return old stuff and exchange it for new stuff. :nod: If you have an old Havoc 2S, you have the option of returning it, and exchanging it, for any other controller we manufacture. You can exchange it for our new Edge for $49 or upgrade to our fabulous HP/SC-X for $89.

Most items that are defective from the factory fail in the first few minutes or days of use. Anything that survives the racing environment for 120 days would not be considered factory-defective. We could easily change our warranty to one year, but customer-caused damage would still not be covered. In fact, if you compare mfgs' written warranties, you will see that they are almost the same----most were just based on our original wording from @30 years ago....;)

Manufacturers cover factory defects (things over which we have control) but do not cover customer damage (things over which we have no control).

Originally Posted by NovakTwo (Post 10077868)

We maintain a factory-RMF store, where most of our current items are priced at a steep discount and come with a new factory warranty. We also designed a complete line of affordable, sensored combos, unmatched in price, or features, by any other American manufacturer. These are some of the points that we would like you to consider when making Your new electronics purchase.

Originally Posted by bohdi (Post 10078149)

It is a programming box thing but you do need winblows to get the SW onto the box. Use parallels or VMware with a copy of winblows for times like these.

Originally Posted by IanWright (Post 10079486)

Could you point us at this complete line of affordable, censored combos, unmatched in price, or features? Just a link would be fine.

Originally Posted by IanWright (Post 10079486)

Could you point us at this complete line of affordable, censored combos, unmatched in price, or features? Just a link would be fine.

Originally Posted by macdude (Post 10078999)

I really do like this about Novak. Although, I am looking to trade my kinetic in for a HP/SCX and there doesn't seem to be an upgrade path for that or I am just reading the sheet wrong.