Good/Bad Customer Service
#1
Good/Bad Customer Service
I ordered a setup station from them in November and its been on backorder ever since. Dont advertise stuff on your website with a "Available Now" graphic and then not ship it for 4 months. Some of the companies in RC are about as fun to deal with as the DMV.
#3
Its not over-priced when you are getting it for free! or at least in exchange for some work so not necessarily free.
I have an integy but one of the pieces bent.
MuchMore's customer service sucks. So does RcScrewz. The only great customer service I've ever received was from Br00d.
I have an integy but one of the pieces bent.
MuchMore's customer service sucks. So does RcScrewz. The only great customer service I've ever received was from Br00d.
#7
Tech Legend
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Originally Posted by or8ital
Its not over-priced when you are getting it for free! or at least in exchange for some work so not necessarily free.
I have an integy but one of the pieces bent.
MuchMore's customer service sucks. So does RcScrewz. The only great customer service I've ever received was from Br00d.
I have an integy but one of the pieces bent.
MuchMore's customer service sucks. So does RcScrewz. The only great customer service I've ever received was from Br00d.
#8
I've had great service from Stromer, KT Hobbies, SpeedTech and EA. Too bad Kraig is quitting the business. This would be a good tread to warn people what kind of service to expect good or bad.
Last edited by vabroom; 02-06-2007 at 08:25 AM.
#9
Tech Master
iTrader: (12)
or8ital - Try the Team Magic set-up station it's awesome
http://www.teamtrinity.com/team_magi...up-system.html
http://www.teamtrinity.com/team_magi...up-system.html
#10
Originally Posted by Kropy
or8ital - Try the Team Magic set-up station it's awesome
http://www.teamtrinity.com/team_magi...up-system.html
http://www.teamtrinity.com/team_magi...up-system.html
#12
Originally Posted by ottoman
I have no idea on the hold up with the setup station... but at least when ever I call RC America I get a live person to talk to not like some other companies I deal with
#13
Tech Champion
iTrader: (208)
Originally Posted by or8ital
Yes, but if they give you incorrect information when you call how much better is it really? I heard from a couple of LHS's that they are a nightmare to deal with...