Anyone having problems when ordering direct from Castle?
#1
I ordered a esc/motor combo direct from Castle about 3 weeks ago. They promptly sent out an email (the next day) saying it might be up to 2 weeks before the item was back in stock and ready to ship. We called them a week ago and they told us again it might be up to 2 weeks before it was in stock and ready to ship.
Anyone else had this problem from Castle?
Anyone else had this problem from Castle?
#2
Call them again and ask the lady what the hold up is. She should mail it the same day then.....I had this happen because they had 3 out of the 6 items I ordered.... once I called it was at my house in 2 days the the other items in a couple weeks after that.
PM'ed you S.
PM'ed you S.
Last edited by 440swinger-kid; 06-15-2011 at 08:40 PM. Reason: S not C....lol was thinking Cooter from Dukes of Hazzard...lol
#4
I had to cancel my order and request a refund. The issue was about an item that became on backorder days after I placed my order. I purchased the item from my LHS instead; since they received their shipment from Castle. It was a total of 5 weeks from when PayPal transfered the payment to Castle, and an additional week to get my refund.




