Still no response from them regarding the trade in.

FWIW, I mailed in two PTX's with the form a couple weeks ago and still haven't received a confirmation of delivery nor payment instructions, I'm starting to get a little nervous and will send an email today to check on the status of my order.

This is getting ridiculous. WTF is going on over there?

I sent mine in and it took about 3 weeks. They emailed me when it was done with payment options and sent them the day after I made payment.

Did they respond to your email with the proper form and a reference number? Ive sent them multiple emails and have gotten no response to any of them.

I emailed Terry ([email protected]) and asked about the trade in program. He sent me a PDF form with an ID number. I sent them my transponders and the form. I did not get anything that told me they got the transponders that is up to you and your tracking info. After about 2-3 weeks from sending them I got an email from Terry saying they were ready. He gave me the total price and a paypal address. The day after I made payment they were sent and took about a week to get to me. I am in the states so not sure the difference in time for you with that.

I just got a reply back from Terry to confirm they received my old PTX's, he said I should expect an email from PayPal later this week to make the payment. Processing is slow but worth it for the discount. I can only imagine how many upgrade orders they are having to process!

Can confirm terry is extreemly busy

Can you change the number on the new ones like you can the old ones?

the instruction sheet for the new ones are identical to the old instruction sheet, and yes it includes a set of numbers that can be toggled.

Yes you can

I had several emails from Terry regarding upgrading, etc, in the last few weeks. He has always gotten back to me via email within two days or less. I mailed my three transponders on Tuesday the 17th. I'll keep you updated on when I get my six transponders back.

I just got my PTX's in the mail yesterday, took about 4weeks total from when I first shipped in the old PTX's.

The time to get transponders back isn't that long. Remember he has a lot coming in.

I know he has 4 of mine.

Terry just emailed that they received my transponders. I mailed them on the 17th so it took exactly 2 weeks to get there. I'll let everyone know when I get them back.