Originally Posted by
Rich A
Thanks for the reply.
Samsung Galaxy 4
Would that make a difference? it's running Android software. And I checked cable. Everything looks good.
Was on Tekin website, it said the App. is good for Android software up to 4.4 and I got 4.4.2 thinking thats the problem. Did email them, wanting on a reply.
Will post if that's it.
I have the same phone. S4 running 4.4.4 actually.
That's not the issue. We need to check a few things.
What Software is in the esc you're using?
Go into your app and hit the 3 square "settings" icon, what version is installed? it's under "about"