Wow...totally opposite experience than I had...first time I emailed I got a response within 2 days which was not bad...2nd time, no response, 3rd time, no response...
Hobbywings Canadian rep didnt bother responding at all...

CRC was the only one to respond and thus they got my business...

Pity hobbywing dont seem to want to go full on with selling to amain or the local hobbyshops