Originally Posted by
Solara
We are doing our best to take care of our customer in USA. As an American, of course I will do my very best to provide my best effort for all of our Speed Passion customer, thru out our website, dealer and on Rctech.
However, it is almost impossible to provide a 1 year warranty of racing products. I actually don't see any industry standard on racing RC products that provide more then 120 days warranty. (Yes, I have checked all the big boys brand...) If you registered your SP ESC thru our website, you will get the bonus 30 days warranty that is = 120 days for our entire line of ESC.
Motor is the different thing...it is just way too easy to fried a motor. However, we do listen to our customer and we do provide the necessary service and warranty with special case. Which I did alot..........I know 1 thing, SH_T does happen....especially when you are racing it.
Probably a leader warranty wise from a racing perspective would be Viper RC. 1 year on the ESC, 6 months on the motor from what I understand.
I trust your products enough that I spend the dollars on them as I know they will last longer than 90 days. If I didn't think that, I wouldn't. Part of the reason I made the switch from Castle stuff which have a year warranty.
If I could even purchase an extended warranty I would be interested.
Anyway, hopefully Speed Passion in general will see it differently again (I say again as I was once advised it would be 1 year in the USA when Shawn was with SP if I recall correctly)