My esc is not responding ..after I tried changing the esc settings with hand controller ,only get servo to work ..and I can't turn off by switch ,,I have to unplug the battery in the controller will not link to the esc ,and I'm about to race

My name is Eric Kim and i work with Viper Development. Please call 1-866-206-8558 tomorrow and we can help you get this sorted. I see that your in Illinois so maybe you can come visit us at the Viper booth at iHobby near O'Hare airport. Thanks and please call us