+1 for HITEC CS

Old 08-30-2010, 04:16 PM
  #1  
Tech Elite
Thread Starter
iTrader: (59)
 
blktransam's Avatar
 
Join Date: Mar 2008
Location: IOWA
Posts: 4,303
Trader Rating: 59 (100%+)
Default +1 for HITEC CS

well couple weeks ago I bought a 7940HV servo. stripped out a gear on my 2nd race day may have had my servo saver to tight? idunno been a long time since I stripped out a servo gear but none the less it happend. well this comming weekend I have a MWNS race and hiect does not offer a gear set for the 7940. so I called them and talked to a guy named Tony and told him the issue and what gear had stripped out, and he said a new gear will be in the mail. no questions asked took my address and that was it. thanks Tony at hitec you have earned a customer and great CS!

Ryan Klemme
blktransam is offline  
Old 08-30-2010, 04:18 PM
  #2  
Tech Elite
iTrader: (11)
 
deadmancourt's Avatar
 
Join Date: May 2010
Location: Menifee,Ca
Posts: 2,574
Trader Rating: 11 (92%+)
Default

thats just how they roll!...they are also the only company that will allow a local hobby shop to replace bad servos on the spot!
deadmancourt is offline  
Old 08-30-2010, 04:19 PM
  #3  
Tech Champion
iTrader: (17)
 
JAMMINKRAZY's Avatar
 
Join Date: Jun 2007
Location: Pittsburgh PA
Posts: 6,575
Trader Rating: 17 (100%+)
Default

Not a better CS department on the planet. Wish they could all be as awesome as Hitec.
JAMMINKRAZY is offline  
Old 08-30-2010, 04:32 PM
  #4  
Tech Elite
Thread Starter
iTrader: (59)
 
blktransam's Avatar
 
Join Date: Mar 2008
Location: IOWA
Posts: 4,303
Trader Rating: 59 (100%+)
Default

so u are saying I could have just swapped it out with a brand new one at the LHS?...
blktransam is offline  
Old 08-30-2010, 04:35 PM
  #5  
Tech Elite
iTrader: (11)
 
deadmancourt's Avatar
 
Join Date: May 2010
Location: Menifee,Ca
Posts: 2,574
Trader Rating: 11 (92%+)
Default

yup!
deadmancourt is offline  
Old 08-30-2010, 05:49 PM
  #6  
Tech Elite
iTrader: (4)
 
-R2-'s Avatar
 
Join Date: Sep 2006
Location: So Cal.
Posts: 2,268
Trader Rating: 4 (100%+)
Default

Hitec has my vote as theb best servo company and now I want the X4 charger, they will be the next charger campany.
-R2- is offline  
Old 08-30-2010, 08:06 PM
  #7  
Tech Master
iTrader: (18)
 
pyromania's Avatar
 
Join Date: Feb 2009
Location: North Hills, CA
Posts: 1,283
Trader Rating: 18 (100%+)
Default

Originally Posted by -R2- View Post
Hitec has my vote as theb best servo company and now I want the X4 charger, they will be the next charger campany.
+1 on the best CS ever. Billy will take care of you quickly if you send him the servo directly.

I just wish they had a surface radio like the Aurora.

http://www.hitecrcd.com/products/tra...-9-2-4ghz.html
pyromania is offline  
Old 08-30-2010, 08:31 PM
  #8  
Tech Lord
iTrader: (52)
 
Jaz240's Avatar
 
Join Date: Aug 2008
Location: Dwindle city
Posts: 12,494
Trader Rating: 52 (100%+)
Default

There should be a mandated standard for all RC vendors to match Hitech service. I sent them 6 servos 2 weeks ago that all went bad at one time or another over the last 6 months. some of them were 3 years old and some of them were 3 months old. They sent me 2 brand new servos and repaired the other 4 and turn around time was 2 weeks. I was so impressed I sent a letter to the service manager. I will use nothing but Hitech till I die!
Jaz240 is offline  
Old 08-31-2010, 12:04 AM
  #9  
Tech Master
iTrader: (3)
 
NitroFreakManHo's Avatar
 
Join Date: Mar 2008
Location: Upstairs, Canada
Posts: 1,142
Trader Rating: 3 (100%+)
Default

Originally Posted by Jaz240 View Post
There should be a mandated standard for all RC vendors to match Hitech service. I sent them 6 servos 2 weeks ago that all went bad at one time or another over the last 6 months. some of them were 3 years old and some of them were 3 months old. They sent me 2 brand new servos and repaired the other 4 and turn around time was 2 weeks. I was so impressed I sent a letter to the service manager. I will use nothing but Hitech till I die!

+1 to that Brother, it's Hitec, and Hitec ONLY for me!
NitroFreakManHo is offline  
Old 08-31-2010, 11:59 AM
  #10  
Tech Regular
 
Join Date: Oct 2009
Location: Sweden
Posts: 314
Default

I have a 7955TG that all of a sudden went dead on me.
I live in Europe so i was told to send it to Germany (I'm in Sweden)
I didn't have to prove anything, just send the servo to a guy called Dieter Woerner at MULTIPLEX Modellsport and he would take care of me, no questions asked. I late found out the MULTIPLEX Modellsport is the European distributor for Hitec and Traxxas.

I also have a broken 5645MG but I lost ONE gear from it wile taking it apart so I can't send it to them. That's a shame!

I hope I get my 7955TG back soon!
Klimpen717 is offline  

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread

Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright © 2022 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.