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-   -   Pro Performance Factory Support’25 (https://www.rctech.net/forum/radio-electronics/1128823-pro-performance-factory-support%9225.html)

Griffin 12-07-2024 01:18 PM


Originally Posted by billdelong (Post 16148542)
Dude, I totally posted an absolutely horrible experience on post #16 of this thread with tons of red bells and whistles trying to protect everyone from being scammed. Only those who are giving praise so far are drivers who have been accepted as team drivers and are obligated to say good things while they are being expected to patiently wait for their products to be shipped sometime next year after their buyer protection is expired from their credit cards. At least you can file a fraud claim with your credit card now, good luck!

I saw the post - just a bit too late. I used Amex which is typically pretty good about disputes. I guess I'll stick with ProTek as, even though I don't love the servo - the warranty and support are outstanding.

I am curious though - is Pro Performance actually shipping anything to customers these days?

Roelof 12-07-2024 01:39 PM


Originally Posted by Griffin (Post 16148544)
I am curious though - is Pro Performance actually shipping anything to customers these days?

If you did read this topic you would have read this Pro Performance Factory Support’25 - Page 3 - R/C Tech Forums
But that probably is just a marketing post to ease waiting customers.

Andy Koback 12-07-2024 01:52 PM

There are more manufacturers out there besides this Pro Performance. No need for all this bashing. (jmo)

Griffin 12-07-2024 04:07 PM


Originally Posted by Roelof (Post 16148550)
If you did read this topic you would have read this Pro Performance Factory Support’25 - Page 3 - R/C Tech Forums
But that probably is just a marketing post to ease waiting customers.

Right. I saw that, however as I noted, my order was placed 11/24 - after the referenced post date. The only thing that post proves is that, if it's true - there was a massive backlog of folks waiting on orders who still have no tracking info.

My question remains - are there any retail customers here who have received product from these guys recently?


Originally Posted by Andy Koback (Post 16148552)
There are more manufacturers out there besides this Pro Performance. No need for all this bashing. (jmo)

Asking if these guys are actually shipping product, and noting that they prioritize social media advertising over communicating with customers is not bashing. This is a Factory Support thread where I came in hopes of some support as the factory has refused to respond



b.j.a 12-09-2024 05:24 PM


Originally Posted by Griffin (Post 16148568)
Right. I saw that, however as I noted, my order was placed 11/24 - after the referenced post date. The only thing that post proves is that, if it's true - there was a massive backlog of folks waiting on orders who still have no tracking info.

My question remains - are there any retail customers here who have received product from these guys recently?



Asking if these guys are actually shipping product, and noting that they prioritize social media advertising over communicating with customers is not bashing. This is a Factory Support thread where I came in hopes of some support as the factory has refused to respond

https://cimg4.ibsrv.net/gimg/www.rct...857371dc7.jpeg
I’m sure there are even more instances of this - the owner is skilled with the delete function on Facebook lol

HOTROD716 12-12-2024 07:20 AM

Full disclosure, I am a team driver. I received mine from Brian in 3 business days. Not very far from his place in PA to WNY. I have not heard of any issues with shipments.

Griffin 12-12-2024 11:22 AM


Originally Posted by HOTROD716 (Post 16149690)
Full disclosure, I am a team driver. I received mine from Brian in 3 business days. Not very far from his place in PA to WNY. I have not heard of any issues with shipments.

Have you heard of (or better yet - seen verified proof) of product shipping?

I had to file a dispute with my credit card company as the guy would not respond to multiple calls and emails.

Fwiw - in order for a scam to work - there have to be people who actually speak up on behalf of the scammers. Just look to the world of crypto (Hawk Tuah coin recently is a great example). A select few people absolutely get their product and stick up for the scammer as their experience is positive - however the vast majority do not - which is how the scammers profit.

Roelof 12-12-2024 11:47 AM


Originally Posted by HOTROD716 (Post 16149690)
Full disclosure, I am a team driver. I received mine from Brian in 3 business days. Not very far from his place in PA to WNY. I have not heard of any issues with shipments.

Teamdrivers are always the ones who get their products first, for sure when there is a shortage on stock.

HOTROD716 12-12-2024 12:33 PM


Originally Posted by Griffin (Post 16149755)
Have you heard of (or better yet - seen verified proof) of product shipping?

I had to file a dispute with my credit card company as the guy would not respond to multiple calls and emails.

Fwiw - in order for a scam to work - there have to be people who actually speak up on behalf of the scammers. Just look to the world of crypto (Hawk Tuah coin recently is a great example). A select few people absolutely get their product and stick up for the scammer as their experience is positive - however the vast majority do not - which is how the scammers profit.

Man, I can assure you, I am no scammer, nor part of an organization of scammers. I am not here to convince you otherwise.

I am not aware of your situation, nor do not know the specifics. If you are having problems, then by all means you need to do what you have to do.

OffRoadJunkie 12-12-2024 03:42 PM

I understand both sides. It sounds like Griffin just wants to help support the small guy, but the small guys it too busy to respond. This can make a person, who's trying to support the small guy, to feel frustrated. I bet Griffin would be happy if PPF just reached out and gave an update. It's hard to support business who makes you feel like you don't exist.

Griffin 12-12-2024 03:55 PM


Originally Posted by HOTROD716 (Post 16149783)
Man, I can assure you, I am no scammer, nor part of an organization of scammers. I am not here to convince you otherwise.

I am not aware of your situation, nor do not know the specifics. If you are having problems, then by all means you need to do what you have to do.

Right. My point was not to call you a scammer or even infer that by association. My point was simply that, because you've been taken care of - and had a positive experience - and in theory have some influence as a team driver - that your role is key in a successful scam (though I'm not 100% this is even that - it could just be a poorly run or failing business run by someone lying to stay afloat. Tbh - my guess here is that it's just that - a failed business potentially funding old orders with new order money - paying team drivers in hopes that they will drive enough business to keep the company afloat - but that's 95% speculation).

In theory - you have a good deal going - but are potentially being used unwittingly to lend legitimacy to a ponzi scheme.

Maybe not - but I still haven't found a paying customer who's chimed in with "I made an order recently and got my product".

Griffin 12-12-2024 04:02 PM


Originally Posted by OffRoadJunkie (Post 16149830)
I understand both sides. It sounds like Griffin just wants to help support the small guy, but the small guys it too busy to respond. This can make a person, who's trying to support the small guy, to feel frustrated. I bet Griffin would be happy if PPF just reached out and gave an update. It's hard to support business who makes you feel like you don't exist.

That was where I was at originally. I've changed my tune a bit as time has progressed.

I did get a note today saying that my order was actually for a pre-order (though it said "in stock" when I ordered) - scheduled for February.

There was no offer of refund. There was no acknowledgement that they'd changed the deal without informing customers.

I no longer believe it's a "too busy" thing as I was misled with no update for several weeks.

Regardless - if it's a too busy thing or something more nefarious - it's been a very bad experience - and one I would not recommend.

HOTROD716 12-13-2024 06:09 AM


Originally Posted by Griffin (Post 16149835)
Right. My point was not to call you a scammer or even infer that by association. My point was simply that, because you've been taken care of - and had a positive experience - and in theory have some influence as a team driver - that your role is key in a successful scam (though I'm not 100% this is even that - it could just be a poorly run or failing business run by someone lying to stay afloat. Tbh - my guess here is that it's just that - a failed business potentially funding old orders with new order money - paying team drivers in hopes that they will drive enough business to keep the company afloat - but that's 95% speculation).

In theory - you have a good deal going - but are potentially being used unwittingly to lend legitimacy to a ponzi scheme.

Maybe not - but I still haven't found a paying customer who's chimed in with "I made an order recently and got my product".


Apologies, I misunderstood. I inferred that by your comments, I was being accused. I appreciate the clarity.

I can understand the frustration of not getting a response. I also can understand thinking you paid for something that was "in stock" when in fact it was a pre-order. I had that happen to me when I ordered a hot side pipe for my truck. The site said it was in stock, but after I didn't hear anything about it shipping, I reached out. I was told, I should have called, it needed to be ordered. Why? your site showed in stock.

Kenny_G 03-05-2025 05:44 AM

I ordered the new Annihilator discharge device on Saturday and it arrived yesterday. So far I’m pretty impressed with the numbers that I’m seeing on the packs I’ve tried it on.

HOTROD716 03-11-2025 12:32 PM


Originally Posted by Kenny_G (Post 16170171)
I ordered the new Annihilator discharge device on Saturday and it arrived yesterday. So far I’m pretty impressed with the numbers that I’m seeing on the packs I’ve tried it on.

I was curious about this. I have a RC Discharger, I did not see the need for something else in my already tight race bag. When you have time, can you please provide a review.


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