RB USA Service
#1
RB USA Service
What is your experience with RB service dept?
I've sent mine S3 in at the end of June and still don't have it back.
I've called many times leave a lot of messsages and only get promises that don't come true.
Anyway i want to find out if any of you had similar problems with RB service recently?
Thanks!
I've sent mine S3 in at the end of June and still don't have it back.
I've called many times leave a lot of messsages and only get promises that don't come true.
Anyway i want to find out if any of you had similar problems with RB service recently?
Thanks!
#2
RB has horrible customer service... I will never buy an rb again =]
#3
was it a recent bad experience?
#4
yup
#7
Tech Fanatic
iTrader: (27)
I should add, i've never really had a real problem with an RB motor because i'm not a hack but, the one time I did... I had the head of a screw strip out on my c6 rody modified head, and I had the cut the head off to get the screw out. They shipped me a replacement head at "cost". I don't know if it was really cost, but it was a lot cheaper than retail.
Maybe they only give good customer service to the people who buy their 800 dollar motors
Maybe they only give good customer service to the people who buy their 800 dollar motors
#9
RB engines = killer
RB CS = nada
RB CS = nada
#10
Tech Regular
iTrader: (10)
That's pretty shitty for RB.
It's funny that some company's have no friggen clue how important customer service is. When someone has a great experience with a company they maybe share it with 2 people, when they have shitty experience they share it with about 10 people. Making your customers happy seems like a no brainer to me.
It's funny that some company's have no friggen clue how important customer service is. When someone has a great experience with a company they maybe share it with 2 people, when they have shitty experience they share it with about 10 people. Making your customers happy seems like a no brainer to me.
#11
Tech Regular
Well this pretty much eliminates the chances of me buying an RB motor to put in my Ofna LX I'm getting lol..
#13
This sucks, I was going to try a C6, but with what I'm hearing, I'll stick with OS. I've never had trouble with OS, but wanted to try a RB.
#15
You're right, but with being 100% satisfied with OS, I don't want to risk $500.00. Just thought it would be interesting to try a C6/2045.