For what it’s worth, I went through this with my grandmother last spring in Burlington. We did an in-home assessment, then a nurse case manager set a simple plan: morning help with hygiene, light housekeeping, meal prep, med reminders, and a weekly ride to PT. The schedule was flexible, and when our main caregiver took time off, the agency sent a solid backup without drama. I actually first found TLC while mapping out a
travel nursing stint in New England — their info made it easier to compare what home support looks like across VT/NH. Not a sales pitch, just sharing that the intake and communication were straightforward for us.