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-   Gearbest.com (https://www.rctech.net/forum/gearbest-com-184/)
-   -   Shipping (https://www.rctech.net/forum/gearbest-com/887613-shipping.html)

flou 08-08-2015 09:50 PM


Originally Posted by hotrod87 (Post 14131813)
After message number 3 to gearbest customer support this is the email I just received after letting them know I opened a case with paypal.

Attachment 1310041

Do you think im stupid?

Haha..that's funny right there.once you close a case I don't think you can reopen. May be wrong. But that is so terrible!

hotrod87 08-09-2015 05:52 AM

That's correct. Once you open a paypal claim you do not close it until you receive product or refund period.

flou 08-09-2015 06:41 AM

So terrible.

hotrod87 08-09-2015 07:22 AM

Thats a fact. Should have known if it sounds to good to be true it probably is.

flou 08-09-2015 12:28 PM

Yeppers

Gearbest1 08-09-2015 06:19 PM


Originally Posted by flou (Post 14132448)
Yeppers

I am sorry to reply you so late because i am not work on weekend.It exists jet lag in China and USA.And we are not scam and cheater.This job is just a ordinary work for me and i am got a bachelor degree in JULY.This is my first job and i have no experience to deal so many things.It is hard to me.So Please give me more time,ok.
In fact,I am not cheat you.I have sent you a product.
However,you must keep a patience and wait the product because the logistics speed is slow.

hotrod87 08-09-2015 06:38 PM

I think we can all understand having a weekend off. I have a question. How can you send something out so fast and be sure of that when I placed an order and paid for it and it hasnt shipped yet. It doesnt really matter since I've filed a paypal claim but I'm curious for the rest of the guys that have been told they have items coming to do videos and reviews for you.

Gearbest1 08-09-2015 06:53 PM


Originally Posted by hotrod87 (Post 14132850)
I think we can all understand having a weekend off. I have a question. How can you send something out so fast and be sure of that when I placed an order and paid for it and it hasnt shipped yet. It doesnt really matter since I've filed a paypal claim but I'm curious for the rest of the guys that have been told they have items coming to do videos and reviews for you.

Our company have the logistics department and i need to communication with them.It will cause some mistake because i have many things to deal.And we have many cooperation chance for others in youtube and other forum.Maybe we are the freshman in rctech,but we have enough capacity and capital to support others to review our product.Now i have sent you product.So trust me and stop defame me.

hotrod87 08-09-2015 06:56 PM

I am not trying to defame you. I am only speaking facts and asking questions.

Gearbest1 08-09-2015 07:53 PM


Originally Posted by Matt M. (Post 14131321)
do you work for this company???

He is just a RC ethusiast and not our company stuff.
He is very nice PH.D and good at reviewing.
We cooperate in other channel,like,youtube,blog.
Thanks for him support.
And Matt.M,do you have interesting in reviewing our product?

Gearbest1 08-09-2015 07:54 PM


Originally Posted by hotrod87 (Post 14132874)
I am not trying to defame you. I am only speaking facts and asking questions.

Ok,thanks.

JC Quadcopters 08-10-2015 01:57 AM

Hey guys, Gearbest has sent me stuff and its came in DHL shipping (4-5days!) I think that they are very generous

hotrod87 08-10-2015 05:23 AM

Where are you located out of curiosity.? Was it demo stuff or something you purchased? If it was a purchase how long did it take for them to actually ship it? Sorry if it seems like a lot of questions and I've asked before but have not received a answer yet.

Gearbest1 08-10-2015 06:35 PM


Originally Posted by hotrod87 (Post 14133362)
Where are you located out of curiosity.? Was it demo stuff or something you purchased? If it was a purchase how long did it take for them to actually ship it? Sorry if it seems like a lot of questions and I've asked before but have not received a answer yet.

Use the DHL,it usually cost within 5-7days.
I sent you the p601,using the DHL and communicating timely with our logistics department.So,don't worry.you can get you love product this week.
;););)Trust me!

mkiiina 08-10-2015 06:51 PM

Hey guys, just wanted to chime in here. I was contacted by Robert about 4-6 weeks ago about reviewing some vehicles. I was kinda skeptical as many of you were (and rightfully so). He said he would ship out a P402 Crawler, I wasn't really holding my breath.

That said he shipped it out and 3 weeks or so later it showed up at my door! Was more than a little shocked to be sure. Since then I have posted up my review (pretty unbiased is I do say so myself) and wouldn't have a problem recommending it.

That said, I agree on the shipping and logistics could use some work. Most of the emails I get from Robert are at off hours.

Any ways, not a professional reviewer and to me RC is a hobby, not a job, just my .02


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