Novak Kinetic
#1576
Tech Adept
#1578
Thanks for the emails over the weekend guys, we tried to work through a few issues, and made some forward progress.
If anything further comes up, please continue to email [email protected]
Thanks!
If anything further comes up, please continue to email [email protected]
Thanks!
#1579
Tech Adept
iTrader: (3)
Thanks for the emails over the weekend guys, we tried to work through a few issues, and made some forward progress.
If anything further comes up, please continue to email [email protected]
Thanks!
If anything further comes up, please continue to email [email protected]
Thanks!
#1580
This is the truth no weekends off for Novak! I was having an issue this weekend when most places are closed and have to wait till monday for service Novak is just an e-mail away. Seriously guys before you run to the forums screaming and angry give the guys an e-mail. Mine was answered in a short amount of time (actually quicker than I expected). Service like this is unheard anymore. Thanks Novak especially Charlie. Proud to have Orange Power!
THANK you Charlie for your love of the hobby, your unconditional support and dedication to the products of Novak, and for being just an all-around great guy.
#1581
Company Representative
I have forwarded your kind comments to Novak's Management.
#1582
Tech Fanatic
iTrader: (13)
Thanks for the emails over the weekend guys, we tried to work through a few issues, and made some forward progress.
If anything further comes up, please continue to email [email protected]
Thanks!
If anything further comes up, please continue to email [email protected]
Thanks!
Thanks for the great support. Novak's customer service is second to none.
#1583
Tech Elite
iTrader: (8)
Second Kinetic up in smoke
Well, something ain't right here, this is my second Novak Kinetic 2s that went up in a ball of flames for no apparent reason. I think it's time to move to another speed control manufacture, sorry Novak.. Oh and my other question is who's going to cover my charred $100 KO-Propo receiver?
#1584
Well, something ain't right here, this is my second Novak Kinetic 2s that went up in a ball of flames for no apparent reason. I think it's time to move to another speed control manufacture, sorry Novak.. Oh and my other question is who's going to cover my charred $100 KO-Propo receiver?
#1586
Tech Apprentice
Well, something ain't right here, this is my second Novak Kinetic 2s that went up in a ball of flames for no apparent reason. I think it's time to move to another speed control manufacture, sorry Novak.. Oh and my other question is who's going to cover my charred $100 KO-Propo receiver?
#1587
Tech Addict
iTrader: (22)
Novak Two, I need to send in both of my Kinetics as they have occured some type of malfuntion. I have emailed Charlie and gone over some of the issues but the main point is after installing the newest update is when all thiese issues started with the esc's.
Jeremiah Ward
[email protected]
Jeremiah Ward
[email protected]
Last edited by ThrottleKing; 02-24-2011 at 06:13 PM.
#1589
Tech Regular
Novak Two, I need to send in both of my Kinetics as they have occured some type of malfuntion. I have emailed Charlie and gone over some of the issues but the main point is after installing the newest update is when all thiese issues started with the esc's. Both escs have melted the stators in two Ballistic motors each last night during the runs and every time they did the exact same thing and at the exact same point in the track rught after two 180's to the strait and then they would lock up and cook. I hadn't changed my esc setting on either of them since I ran the 1.3 update and they have worked perfectly until now. After the first two motors blew in each esc I changed the advance to a lower setting and kept the Ballistics timing at about 10*-5* and i never run the boost on, only dynamic timing. My end timing is about 50-55* and on the 1.3 software the temps for the esc's were about 80-90* and the motor would come off after an 8 min race about 130*-140*. Now after last night I temped them when they died and the esc was 140* and the motors were all about 200-220* after only half the run and that was with the 1.4.2 software. The novalink showed everthing to be working fine and I had the ability to use all the features and that led me to believe everthing was in working order but I always use at least two temp guns to make my measurements. All this happended using 2s version Kinetics running in my 1 cell 1/12 car with a 17.5 and my 1 cell WGT car using a 13.5. I talked to Brent on the phone today and hes said to send them in but nothing about the 4 stators I lost. One problem is that 1 Kenetic is 127 days old and the other is 117 days old according to when I purchased them from Tower. I doon't know if this matters but it took 6 days for the older one to get to me and only 3 for the newr one but I would imagine the purchase date is what counts. If you guys can get back to me I would really appreciate it as now I am out of Ballistics and my carpet season is over until I can get this issue fixed. One other not is that I tried new sensor cable on each motor after the meltdown so that question is checked off and I have went over all wiring and connection and all is good. I did notice after the 1.4.2 install I had great brakes up untill it blew where as before on the 1.3 software I had very weak brakes.
Jeremiah Ward
[email protected]
Jeremiah Ward
[email protected]
Was iit warm in the building last night.
Steve Dunn