Metla

I've spent quite a few thousand with Amain and RCmart, never had missing items though I did once receive some MINI-Z items I never ordered. I do however consider there to be risks in ordering overseas, I can deal with that, if it were small items missing Id ignore it, Not worth the hassle.

Generally here in NZ the rule of thumb is $400 before customs will apply GST though I have never yet been pinged and I have been well over that in the past.

Local LHS is a 2 hour drive, has no knowledge of RC's and parts (Tamiya only) can take up to 3 months to arrive and cost twice as much.

So far neither order I placed on Tuesday have been processed.

fatboy

i just order offer bodyshell for the M Chassis, the delivery was fast, 5 days, but damn they sent the wrong shells.

darthsnouty

Just ordered some stuff on the 22/08/09 and it took until 29/08/09 to process it. Not like it was a big order either....WEAK..

Senna Racing

iTrader: (2)

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RE: RE: [rcmart:QBC784Y] missing parts
Wednesday, 2 September, 2009 3:06 PM
From:
"wayne morris" <[email protected]>
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To:
"Sales Department" <[email protected]>
well thank you for finally replying I'm looking forward to hearing from you just hope that i will have the parts i have paid for soon

Wayne

--- On Wed, 2/9/09, Sales Department <[email protected]> wrote:


From: Sales Department <[email protected]>
Subject: RE: RE: [rcmart:QBC784Y] missing parts
To: [email protected]
Date: Wednesday, 2 September, 2009, 4:53 AM

rcMart

Dear wayne morris,


Ticket Number: QBC784Y
Date replied: 2009-09-02
Ticket Status: Open

Sorry for replying so late. We are still checking about your case. Please wait for our mail. Thanks

Metla

As I posted earlier I made two orders last Tuesday night, As of right now its Tuesday morning so almost exactly a week.

Order from Amain has arrived this very morning, Order from RCmart took 4 days to be processed and has been in the HK mail system for three days....and has not as yet left HK.

Well done to Amain, Wanganui New Zealand is a long long way for this little package to travel.

PaPeRo

I have to agree, they are kinda slow. My very first order from them was on Friday the 28th, it didn't leave HK until the 5th.

veecee

iTrader: (34)

I use rcmodel most of the time when I shop on the net. My last order took a week to get to Melbourne (received yesterday). I find their postage prices are better than most as well.

kneedeeppow

recently i ordered two brushless motors from amain and a bunch of bits and pieces drom rcmart and they arrived the following week,within a day of each other.i have made numerous orders thru rcmart this year and all of them have arrived in about 6-8 working days.i cannot fault there shipping and customer service.a++

cheldan

iTrader: (4)

Amain and RCMart have been good to me so far...

Only hate the 3 day wait before items are sent out for RCMart. Amain ships out super fast (order 02/09/2009, shipped 02/09/2009, received 08/09/2009)

PaPeRo

I received my order today, so only 5 days of actual transit time from HK to California that's pretty good. My next order from them will be for a 3Racing F109 kit.

Hatebreed

well all the hk shops are quite slow when it comes to processing orders, it takes between 2-5 days for most stores i`m shopping from (then 1-3days for hk post to actually ship the order)

but for the money saved its well worth it

gimpex

I find Rcmarket quite quick to process

They not the best in terms of stocking nor variety but normally if they have it and i need it quickly I get it there

32819toon

iTrader: (1)

I received my parts in reasonable time, but there ia a problem with one of the parts and instead of dealing with it they've referred me to the manufacturer, 3Racing.

Senna Racing

iTrader: (2)

it has been 2 weeks since i last heared anything after my last email

why does it take so long to relize you made a mistake


please forward my parts
rcMart

Dear wayne morris,


Ticket Number: QBC784Y
Date replied: 2009-09-02
Ticket Status: Open

Sorry for replying so late. We are still checking about your case. Please wait for our mail. Thanks

I have waited two weeks how lomg do i need to wait for parts i have paid for over a mouth ago

Wayne

SammyZ

iTrader: (138)

i just received an order from rcmart.com, they took 1 week to ship which infuriated me because i paid for EMS shipping. When the order arrived 2 peices were missing. I let them know but it took 1 week to reply and all they told me was "we always check the order before shipment".

I will avoid them if I can next time, although there prices are sick.