Poor experience with marshallsbbq
#1
Poor experience with marshallsbbq
I bought a sedan from this member and sent payment right away as agreed on May 21st. A week later, and with no tracking, I sent a PM asking for a refund at which point he finally decides to ship.
The package arrived yesterday and when opened, I was shocked to find that there was no packing of any kind to protect the chassis. He had also removed and kept all the steel turnbuckles which just isn't right. He did include the red aluminum turnbuckles, and made it sound like he was doing me a favor, but removing and keeping the steel ones wasn't part of our deal. Basically, he stole parts off the car before shipping. I took a picture of what I received immediately after opening the box.
One of the rear CVD's was loose in the box. The wheel nut, wheel hex and axle pin were nowhere to be found and likely fell out of the box during shipping. I'm fortunate that the CVD didn't fall out as well.
I'm happy that I finally received something, but upset that it took over a week to ship, upset that he didn't pack the chassis properly and upset that he removed and kept parts. I would not recommend this seller.
http://www.rctech.net/forum/r-c-item...st-kyosho.html
The package arrived yesterday and when opened, I was shocked to find that there was no packing of any kind to protect the chassis. He had also removed and kept all the steel turnbuckles which just isn't right. He did include the red aluminum turnbuckles, and made it sound like he was doing me a favor, but removing and keeping the steel ones wasn't part of our deal. Basically, he stole parts off the car before shipping. I took a picture of what I received immediately after opening the box.
One of the rear CVD's was loose in the box. The wheel nut, wheel hex and axle pin were nowhere to be found and likely fell out of the box during shipping. I'm fortunate that the CVD didn't fall out as well.
I'm happy that I finally received something, but upset that it took over a week to ship, upset that he didn't pack the chassis properly and upset that he removed and kept parts. I would not recommend this seller.
http://www.rctech.net/forum/r-c-item...st-kyosho.html
#2
Request refund through paypal unless the car is something you really want. Also if you ship back throw some buble wrap in there even tho it didnt break when he shipped like that if it breaks on way back technically payPAL CUD DOCK U FOR DAMAGE.
#3
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,482
Trader Rating: 31 (100%+)
You can tell by looking at the box how much the car was banging around in it.
I would be pissed.
parts removed and replaced without notice, parts missing on arrival, craptastic packaging...negative feedback, IMO. He could try and dispute it but I would be hard to convince.
I would be pissed.
parts removed and replaced without notice, parts missing on arrival, craptastic packaging...negative feedback, IMO. He could try and dispute it but I would be hard to convince.
#5
Can't the mods or someone help if he leaves you a neg feedback as retaliation?
#6
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,482
Trader Rating: 31 (100%+)
#7
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,482
Trader Rating: 31 (100%+)
.....
Last edited by racer1812; 06-07-2013 at 09:07 AM. Reason: I'm not sure I care at this point
#8
I sent him a PM minutes after opening and checking out the chassis, but as has been typical with this seller there was and has been no response.
As I'm going through the chassis I'm finding seized bearings and stripped plastics that will all need to be replaced.
As I'm going through the chassis I'm finding seized bearings and stripped plastics that will all need to be replaced.
Last edited by SteveM; 06-08-2013 at 02:28 PM.
#9
Super Moderator
iTrader: (31)
Join Date: Nov 2008
Location: RIP 'Chopper', 4/18/13 miss you bud:(
Posts: 15,482
Trader Rating: 31 (100%+)
....
Last edited by racer1812; 06-07-2013 at 09:08 AM. Reason: yup, don't care.
#11
That sucks, but you know if I were you send that terd back get a refund and www.superiorhobbies.com has the R1 brand new for $290 and you can find discount codes online through rctech and get it for just a little more brand new in the box, no turnbuckles or parts stolen off it.
Andy
Andy
#12
I would leave a neg feedback and if racer says the same thing im pretty sure if marhallsbbq leaves you a neg.. racer will remove it...Hopefully you get your partial refund...
#14
I had a call from PayPal today to say that the seller has finally agreed to issue the partial refund I had requested. It took much longer than I had hoped for, but I finally have resolved this issue. My opinion of this seller however remains unchanged and I would not recommend anyone do business with him ever.