Team Orion Engines
#1876
The Orion company when through a big Org change in the past. This was the reason why contacting them was so bad. Adrein contacted me with the correct way to reach them and since then, I have had no issues with support. Also in the US, you can get support from Horizon hobbies. Per my understanding, the King and Tebo engines was distributed through Horizon. Horizon has great support IMO.
#1877
Token, I live in Viet Nam, and yes I know that is where they came from, hell when I was having trouble with my rear diffs, Adam Drake even asked Horizon to send out a spare rear diff, they never even did that and that was well before Adam left Losi. Horizon wouldn't even warranty two Hi Tech servos that didn't last a month. I sent them in with the original purchase receipt from the LHS, they had them for over 4 months, finally I emailed and asked, they said they had no clue or had not got them, and about 3 weeks later they showed up in my return shipping box not fixed and with no notes
#1878
I'm sad to hear that you had this experience, but did you ever consider that maybe possibly your email could have wound up in people's spam folder, seeing as you are in fact emailing from Vietnam? I mean, it IS actually possible, it's even possible that European mail servers block/filter any incoming mail from Vietnam automatically.
I know for a fact it is quite easy to reach him if you message him on facebook.
I know for a fact it is quite easy to reach him if you message him on facebook.
#1879
I emailed adrien about bad problems with 2 of my 3 crf engines, he promised he sent out parts and I asked for tracking number and crickets....
I then after about 20 emails and 4 months had Joe Pillars from kyosho copy me in on an email to him and instant response and my parts where sent out.
When I went to do the rebuilds, I found the crank pin on both engines where too small to do a rebuild, again I contacted him and again crickets. I bought a couple of orion cranks off of ebay last week for cheap and figured I would try them, if not I would make someone a great deal on 2 new pistion sleeve and rod sets and a couple of cases with new bearings, lol
What a joke, short life engines, crap support and high prices, I am suprised orion would keep thier name on this stuff...
I then after about 20 emails and 4 months had Joe Pillars from kyosho copy me in on an email to him and instant response and my parts where sent out.
When I went to do the rebuilds, I found the crank pin on both engines where too small to do a rebuild, again I contacted him and again crickets. I bought a couple of orion cranks off of ebay last week for cheap and figured I would try them, if not I would make someone a great deal on 2 new pistion sleeve and rod sets and a couple of cases with new bearings, lol
What a joke, short life engines, crap support and high prices, I am suprised orion would keep thier name on this stuff...
#1880
I emailed adrien about bad problems with 2 of my 3 crf engines, he promised he sent out parts and I asked for tracking number and crickets....
I then after about 20 emails and 4 months had Joe Pillars from kyosho copy me in on an email to him and instant response and my parts where sent out.
When I went to do the rebuilds, I found the crank pin on both engines where too small to do a rebuild, again I contacted him and again crickets. I bought a couple of orion cranks off of ebay last week for cheap and figured I would try them, if not I would make someone a great deal on 2 new pistion sleeve and rod sets and a couple of cases with new bearings, lol
What a joke, short life engines, crap support and high prices, I am suprised orion would keep thier name on this stuff...
I then after about 20 emails and 4 months had Joe Pillars from kyosho copy me in on an email to him and instant response and my parts where sent out.
When I went to do the rebuilds, I found the crank pin on both engines where too small to do a rebuild, again I contacted him and again crickets. I bought a couple of orion cranks off of ebay last week for cheap and figured I would try them, if not I would make someone a great deal on 2 new pistion sleeve and rod sets and a couple of cases with new bearings, lol
What a joke, short life engines, crap support and high prices, I am suprised orion would keep thier name on this stuff...
Rex
#1881
Nitro pro. 2 guys 2 engines both of us experienced tuners and racers?? I had no issue out of my red heads it's these rs engines that died really quick. Awesome engine for about 2 gallons though.
I am not a big fan of the Orion engines but I do rebuild quite a few. The crank and rod quality is pretty good and they last as long as any other high end engine. If you were getting alot of wear in a short time I would suspect dirt getting in or bad fuel. Dirt can get in through the front bearing also. What fuel were you using?
Rex
Rex
#1882
Support was horrible before they had the websites up and running, but now, I send an email and have a response in 24 hours. Horizon supports Orion in the states and they have been awesome to.
My only complaint, they could be a pain to tune
#1888
I am a Welding Engineer by trade, so I think that the Spot check method was used, it uses dyes to show cracks in aluminum.
Hope this helps clarifies some.



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