Question about HobbyPartz
I ordered two Gen Ace 5000mah 40c lipos, swapped out the banana plugs for deans, set them to charge, first battery charged up great, second battery refuses to charge, I keep getting an error, this battery was tested on another charger and same issue. My question is, does anyone have any experience with their tech support or customer service, more or less, what are my chances of getting them to replace the battery as this is the first time I've ever dealt with them.
no bashing please, just curious to know about their customer service.