Originally Posted by pickle311

I got one of the heaters from the first batch when they went on sale. It has the stitching issue but I never complained about that. The heater has worked flawlessly for me in the time I've had it and it does wonders for engine life.

That said, last time I used it, the wires fell out of the element while it was in use. I don't pull on the wires and I didn't pull them out. It got hot and they literally fell out from the weight of the power cable. This particular day, I had 2 CH heaters in my hand with the exact same issue. I told my friend what happened, he pulled his out and said his did the same thing. Looked at it and sure enough, wires fell out. Another guy standing there also confirmed that he had one do this as well. Obvious problem right? I contact Competition Heat and ask them about this and if it's a warranty issue. They claim this isn't a problem and that it's never happened before and it's not covered. I'm OK with it not being covered. I'm not OK with the fact that they say there's no problem when I have 2 of them in my hands that have the same issue and another one confirmed. In a group of maybe 10 people at the track that day, there were 4 of us running the CH heaters and 3 of the 4 had the same problem. 75% failure rate that day, the numbers don't lie so don't tell me there's not a problem.
Had they admitted there was a problem or acted the least bit interested in identifying a potential problem, I would have ordered another one on the spot. They made it very obvious that they weren't and made me feel like they thought I didn't know what I was talking about. Too bad I'm an EE and identify problems for a living, guess I should be fired from my job though. So I went home and fixed mine in all of 10 minutes and saved myself another $100.