Need to verify what the voltage of each cell and compare that total to the voltage across the man power leads. If the main leads voltage is a lot greater that the sum of the two cell voltages, prob have a balance wire prob. The charger wouldn't have charged a 2S lipo with one starting a 0v.
Everybody in this hobby needs a cheap DVM - mine was $0.99 from Northern Tool. Even this is plenty accurate enough to help understand whats going on in a situation like this.