this was my first experience with RayARacing (and my first experience with rebuilding a nitro motor). I had all the concerns going in.. will it work.. how long will it take.. when can I get back on the track..etc. He was prompt and professional with his services, when I called him he called me right back, he told me when he got the packages and when it was sent out. Once I received the PS it was neatly wrapped in a plastic ziplock along with the notes. I called him because I had a concern about the blackening on the top of the piston head (which he cleaned completely), he was obviously very busy at the time and picked up the phone, I insisted that I call back at a later time, regardless of that he stayed on the phone and patiently answered all my questions and thanked me.
This is how you run a business! I am now certain my engine will be singing in no time, this is a great service for the hobby! I wish you all the success.
-Anupam Das