Unfortunately my work schedule does not allow me to call Castle during their business hours.

I ordered a Castle Link on March 27. I got the automated order confirmation email, but haven't gotten any other notification. I've sent 3 emails, each time getting the autoreply and nothing further. I keep hearing they have great customer service, but it appears they may be leaving out those who are unable to reach them by phone.

I've programmed it to brusheless mode twice, each time it behaves the same.

Anyone have a Castle Link for rent?