What do you really want from them man? Is crying about it making you feel better? Do you think it's going to make your DVD come sooner?? I too pre paid for a worlds DVD.. Do I have it yet?? No... is the R/C universe going to collapse on it's self because the DVD has not arrived??
I understand you feel you could have received better communication on the issue, but is bad mouthing someone and their company on the internet going to fix things? Nobody is perfect and if you think you are why don't you start up a site of your own for live race coverage and show us all how it's done??