Originally Posted by PowerHouse

This is why it is so hard to be a dealer for anything in this industry. The importers and/or suppliers of products sell online for at or below dealer cost making it impossible for dealers to flourish. Everyone is always looking for the best deal which is fine because that is what I would do myself so you can't fault people for that especially in today's economy. What these better online prices don't come with is friendly hands on customer service and tech talk when you need it so sometimes paying a few extra bucks for something will be worth it in the long run. I guess us dealers could always start charging per minute to talk with us when people have issues. I wonder how that would go over? $2.99 connection fee and $1 per minute after that? I always had to pay someone to talk to if I had issues with something if I didn't buy from them so why can't we? It will probably never happen but just saying it because people forget who they turn to when they need help but easily forget they didn't help us out in any way shape or form when they bought from Hong Kong or any other cheaper online store. I have had many of 2+ hour conversations with people who have never put a dime in my pocket but did it out of the kindness of my heart and have I gotten anything out it? Not much other than a more expensive phone bill the next month that I paid for out of my own pocket. Just saying.......