Dear all, only my personal experience but i have been using them from time to time for the last 5 years and never, i said never have any problem.
Maybe becasue i leave in Singapore, nearby Hong Kong, but goods arrive very quickly and correct.
every time i ask for any enquiry always receive answer in a day or so.
I always order what do they have in stock and never have a problem.
Maybe i was luck but that is my experience with them.
Ciao,
Lorenzo