yeah I agree. I will be contacting Picco/Ofna first thing tomorrow. hope they take care of this because it's obvious not a user error issue.
Anyone have warr experience with Picco/Ofna? How did it go? I would hate to be out a week or two while they inspect the motor

Since it's so obvious I think they should send a motor ASAP and I'll send this one back
I'm bummed. This is my sons ride and now it's back to the 3.3