Originally Posted by
RC MARKET
He not have said used & was broke balance cable ,
had direct contact SMC Danny ...
so he want change new one !
but isn't from we support change new one to you !
why mail some time used time battery need we change new one use again !
See what I mean by their communication..Its fairly bad..
Hers the copy of the original email to
RC-MARKET
Your battery is Brand New sent to you
not second hand/used/touched battery.
and our Battery is SMC Hong Kong DEALER sell to us.
HONG KONG SMC Battery is Danny Sullivan arrange delivery to Hong Kong .
If you complaint, you can contact SMC company.
Best Regards,
[url]www.rcmarket.com.hk
On Fri, 5 Mar 2010 07:55:10 +0800, Michael Catanzariti wrote
> order number 13504
> SMC 5400 50c..7.4v lipo..
> Hi Ijust recieved this order..
> Question..why has the packet that hold the SMC lipo battery been opened? It
> was not customs as the package was not opened? I dont want a second
> hand/used/touched battery..please replace it as well as the 5200 50c 7.4v from
> a previouse order.. I talk to you because i bought off your company..not Danny
> Sullivan..Please fix as I do spend a lot of money with you and I WILL TAKE MY
> BUSINESS ELSWARE.... I have contacted Danny Sullivan an voiced my
> complaints..It seems that you guys are doing something strange regarding the
> SMC brand of batteries...Because i have orded some and they all seem faulty
> off your company...Why Is that? Mike[/COLOR][/COLOR][/COLOR][/COLOR]
My reply.
HI...I contacted Danny Sullivan and heres a copy of the email he sent back..
Quote from SMC" It seems like the packaging was open and you should ask them why it was opened as we can't control this."
What I want to know is why the Battery came to me with the packet opened and re sealed..Doesnt look new to me?
I want a NEW-UN opened pack..
Look at the pics...and tell me why it is like this?
Mike
Ill try again..If no luck Iwill take paypal action..I think they do need a wake up call..