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Old 02-09-2010 | 02:05 PM
  #2313  
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abailey21
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From: ATX
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Originally Posted by cherry2blost
right few quotes and some answers to some of them.....



I am ( or was ) an SP owner, plugged my GT2.0 in one day (using deans) and the thing just went up in smoke... This was before I knew about software and it must have been on whatever it shipped with from the factory, I paid RETAIL UK price for the thing and was told by SP UK that "you must have pluigged it in the wrong way" and refused a repair. So having read a variety of comments from HW owners and having confirmed that King Golden and HW were one and the same entity I plumped for an ESC that was LESS THAN 1/2 the price of the SP one for which I recieved zero customer service. Now his is my first post 'bashing' SP as I have always attempted to be grown up about this, but with some of the attacks coming in I thought I would share my personal experiences with you guys.



+1 on this, no one expects SP to support or service our parts, but considering they cost a fraction of the price of an SP we can afford for them not to. Want SP customer service, buy an SP, want usual Chinese customer service buy a HW.



thank you for your kind words here, a reasoned response to a fellow poster. As stated above my SP went up in smoke, likewise one of my HW's did the same, I shipped it back to the ebay seller and he shipped me a new one out, ok I had to fork out for the two way postage but it happened. Not sure if this was a HW CS issue or if it was just a good seller whom I buy lots of equipment from but that was my experience.

If you read any of my prior posts both here and in the HW section I have always stated that you do this at your own risk and have never suggested that SP owners run HW software. Only that 'I my experience, and seemingly many others people besides, the HW box has and does indeed woprk with SP products, but again these things are always done at your own risk'



Again please read the above comments, as for the Americans having a selfish view of the world I will stand by that as most American Schoolchildren believe that Africa is a country. I love America and most things for which it stands but lets not kid ourselves here lol.



In answer to this NO I would not, but if I had bought a Lexus and it had blown up and they had refused warranty work, AND Toyota brought out exactly the same car for 1/2 the cost, but told me they were not going to deal with warranty work then maybe my decision would be ruled by my pocket.

But if I knew that they were going out of their way to deny that the cars were identical in every way except for the badge and continued to spread scare stories then I would be very concerned, wasn't going to post this but may as well as I am on an a bit of an angry streak now.


Anyone wishing to rebut this then please do so.
Seriously dude, please stop posting in this thread, you have posted MY private messages asking you to stop posting your xerun and HW banter in this thread and you publicly posted them which is really disrespectful, you keep going on and on about HW, you JUST ADMITTED you don't even own any Speed Passion products yet you continue to hijack this thread.

I doubt very highly that Schumacher UK told you that they wouldn't service your ESC. I work for Schumacher and i know they wouldn't tell a customer that
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