right few quotes and some answers to some of them.....
Originally Posted by
Marcos.J
but this thread is for "Speedpassion" products
I am ( or was ) an SP owner, plugged my GT2.0 in one day (using deans) and the thing just went up in smoke... This was before I knew about software and it must have been on whatever it shipped with from the factory, I paid RETAIL UK price for the thing and was told by SP UK that "you must have plugged it in the wrong way" and refused a repair. So having read a variety of comments from HW owners and having confirmed that King Golden and HW were one and the same entity I plumped for an ESC that was LESS THAN 1/2 the price of the SP one for which I recieved zero customer service. Now this is my first post 'bashing' SP as I have always attempted to be grown up about this, but with some of the attacks coming in I thought I would share my personal experiences with you guys.
Originally Posted by
dfiantii
I was having the same dilemma within the last few months and asking whether to buy the HW box since it was cheaper and I could find it or wait and get the SP box.
From a business stand point and can see the SP side of it. Liability plays a part in this where you can't endorse the product even though it looks the same because you don't and can't service the product. I can also see the consumer side where it may come down to cost and what works.
I think this is a teachable moment for SP in where when coming out with new products should make it very proprietary so this does not happen again. At the same time just because this is a SP thread does not mean that fellow racers/hobby enthusiasts can't give their experience and what they were able to use and make work without catching flak for it. Maybe the next time this happens again SP should immediately come out with a disclaimer.
*While this product in alot of ways resembles our product we cannot service nor give technical support to this item.*
My remedy was fixed where I held out and was able to get an SP box second hand simply because I like to have product brand matches, not alot of people feel this same way and we should be able to exchange ideas and experiences here without being broadsided by our fellow threadsters.
Just my .02 cents.
+1 on this, no one expects SP to support or service our parts, but considering they cost a fraction of the price of an SP we can afford for them not to. Want SP customer service, buy an SP, want usual Chinese customer service buy a HW.
Originally Posted by
Solara
Cherry....understand this instead. In this thread, is all about SPEED PASSION products. There is no reason for any of us (SP employee, test drivers, team drivers...etc) would encourage anyone to use anything that looks the same, act the same but does not have SPEED PASSION name on it, right..? Why would we encourage someone to use the 3rd party product and still GARANTEE that to work? We won't do that, nor encourage ppl to do that..
You can do that because you are the end user with no liability what so ever. If somone's GT2 blew up, smoked or broke because of using some 3rd party item like this Hobbywing programmer....can he/she send the speedo and the bill to you and you will refund the demage to him/her? I doubt you will....
As we stand correctly....end user using HOBBYWING programmer card to flash their Speed Passion GT2.0 Speedo with Speed Passion V1.32 program, you are doing that on your own risk. NOT SAYING that it won't work, but if that doesn't work, Speed Passion will NOT be responsable for any waranty work. Period.
Again....LIABILITY. You are responsable of what you tell him to do, if he has any demage on his equipment, are you willing to pay for all the damage? I highly doubt you will...
We are very welcome about your feedback and opinion, but encourage ppl to use anything that is not SPEED PASSION when the manuel was clearly indicated it must be SP product, you are just throwing that waranty card thru the window......
Beside, Amercian is very good on 1 thing...they know the word 'LIABILITY" very well.
thank you for your kind words here, a reasoned response to a fellow poster. As stated above my SP went up in smoke, likewise one of my HW's did the same, I shipped it back to the ebay seller and he shipped me a new one out, ok I had to fork out for the two way postage but it happened. Not sure if this was a HW CS issue or if it was just a good seller whom I buy lots of equipment from but that was my experience.
If you read any of my prior posts both here and in the HW section I have always stated that you do this at your own risk and have never suggested that SP owners run HW software. Only that 'In my experience, and seemingly many others people besides, the HW box has and does indeed work with SP products, but again these things are always done at your own risk'
Originally Posted by
Solara
This thread, is CLEARLY, about the support of USA customer with Speed Passion Product. Afterall, Rctech is created in USA. Not UK.
Now....about not being able to buy SPEED PASSION products in UK. You have to contact SPEED PASSION UK and find out why can't you....ADAM (in USA) is doing everyone around the world a favor by answering or even selling stuff to Speed Passion customer world wide. He cannot satisfy everyone in this world...if he does, he would be the next President of the United State of America.
I am glad that you shown everyone that your Hobbywing LCD card does work on your Speed Passion GT2.0 speedo with Speed Passion V1.32 program. In the future, those who believed you and purchased the same items and if they do have any problem, it would be nice if you are hang around here in Rctech and help them to answer their question, repair their broken speedo or provide any waranty service.
Again...not trying to be a dick, but you just committed a service that you promised others it will work against what Speed Passion recommand. Period.
And I am totally offended by your last comment about AMERICAN. We are talking about TOY CAR here, please don't bring our country into this and please RESPECT our country, and respect your country and yourself as well. Thank you.
Again please read the above comments, as for the Americans having a selfish view of the world I will stand by that as most American Schoolchildren believe that Africa is a country. I love America and most things for which it stands but lets not kid ourselves here lol.
Originally Posted by
Solara
Before you ask these so called "technical" question....answer me this.
Can you drive a TOYOTA into a LEXUS dealer and ask them to do a FREE OIL CHANGE that LEXUS offer to all of their line-up the 1st year they own the car...?
TOYOTA is the same as the LEXUS under the skin....but are they the same, really?
In answer to this NO I would not, but if I had bought a Lexus and it had blown up and they had refused warranty work, AND Toyota brought out exactly the same car for 1/2 the cost, but told me they were not going to deal with warranty work then maybe my decision would be ruled by my pocket.
But if I knew that they were going out of their way to deny that the cars were identical in every way except for the badge and continued to spread scare stories then I would be very concerned, wasn't going to post this but may as well as I am on an a bit of an angry streak now.
Anyone wishing to rebut this then please do so.