Originally Posted by
NovakTwo
We don't have factory remans laying around FWIW.....
Most returns come in under our
non-warranty Service Option Program.
If someone orders a factory re-manufactured item (from our service program or store) and we do not have a reman unit in inventory, we ship a new item to the customer. These units are dependable and carry a new 120 day factory warranty.
I wont dispute your customer service. I applaud you for that.