Originally Posted by Josh Keller

Hey Guys,

A just encountered a problem with my Tekin Hotwire. I went to hook it up to my MacBook (I'm running XP) and the Hotwire "adjustment" screen will not open. I hooked up the RS Pro to the Hotwire, then the Hotwire to the USB cable and nothing. I've tried every different way to connect it, and still the screen will not show up.

I uninstalled the Hotwire program from my MacBook and then reinstalled the latest version (200v), but that did not work either. The one time the screen did show up, it closed in about five seconds. It stated that the ESC was not connected and Hotwire was closing. After that, I can click on the icon again, and it just goes through the connecting procedure.

It has worked flawlessly until now.

My Hotwire is getting power (Green LEDs are on) and the RS Pro is getting power as well.

Any advice, before I call Tekin tomorrow?

Thanks,

Josh