Thanks for the help.
My LHS that I purchased it at said that I had to go through the distributor directly( Empire Hobby ) I would imagine most are like this now. So...

I got in contact with Victor at Empire hobby in Grand Junction AZ and they wanted it back. It was a real easy process. I looked them up on the web. Called and sent a e-mail, got a return e-mail with return info, and shipped it to them today. I can't believe how hassle free it was. Once I receive my DUO 3 replacement I will post again on how the return process was.