R/C Tech Forums - View Single Post - novarossi poor customer service :(
View Single Post
Old 10-11-2009, 08:16 PM
  #203  
Alan D.
Tech Master
 
Join Date: Dec 2008
Location: So Cal
Posts: 1,696
Default

Losi sells their 2.0 for $650 on their site. Amain (a dealer of losi) sells the kit for $530.

Fusion sells parts for $300 amain (a dealer of Fusion) sells parts for $240

I don't see the reason for complaining. Everything is more expensive buying direct from the company.

Fusion motorsports has been EXTREMELY good to me as has Monty Houston.
One day I was desperately looking for some carb o-rings (me carb had a torn ring) and couldn't find them anywhere locally for racing the same weekend. I called Fusion (which is right up the street form me ) and asked if I could drive to them and by some o-rings. Well the lady on the line said "well I can't sell you anything by walking in, but I could send you the o-rings." Hands down some of the best customer support an I have ever received from an engine company.
Alan D. is offline