R/C Tech Forums - View Single Post - Bad luck with Novak
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Old 10-08-2009 | 04:55 PM
  #3  
NovakTwo
Company Representative
 
Joined: Jun 2005
Posts: 2,891
From: SoCal
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Originally Posted by Jackster
Am I the only one having super bad luck with Novak ESCs? I had a GTB and now an XBR and nothing, including gearing, would prevent them from constant thermals. I am so frustrated right now. I will never buy another stupid Novak.
Novak has a tech support team that would be more than willing to assist you with your problems. Because I am not part of Novak's technical support group, I suggest that you email [email protected] with your question. Before emailing, take a moment to review the instructions originally included with your Novak Item:

Novak Instruction Downloads

Please make your initial email as detailed as possible. Include:

~ warranty claim?
~ speed control (brand/model)
~ motor (brand/wind)
~ connectors used
~ servo (brand/model)
~ radio system (receiver/transmitter)
~ vehicle & gearing
~ battery, brand (c rating/capacity)
~ any external modules (BEC/brand, Glitch Buster)
~ other important info: water damage, corrosive chemical sprays, excess heat, etc

The more information you provide in your first email, the more quickly tech support can offer you assistance.
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