Couple questions......
1) have you used the balancer successfully with other packs?
2) Which type of balance are you trying to perform.....interface or quick?

I only ask, because if you balance the pack either way.....it'll only illuminate 2 LEDS once, when the pack is first plugged in and/or the balancer is turned on. When the balancer is actually doing it's thing, it'll only have the LED for the cell it is currently balancing illuminated.

I've been using an equinox for 3 years or so now and love it. I use it with electrifly plugged packs as well as hyperion and flightpower. I used it only once in quick balance mode......which took about 7 hours, so the interface mode is actually quicker.